Operations Lead

3 semanas atrás


Salvador, Brasil Amazon Tempo inteiro
Operations Lead (Líder de Operações), Fulfillment Center

Job ID: | Amazon Servicos de Varejo do Brasil Ltda.

Na Amazon, trabalhamos para ser a empresa mais centrada no cliente do mundo. Para alcançar esse objetivo, buscamos pessoas excepcionalmente talentosas, brilhantes e motivadas.
Estamos em busca de Líderes de Operações para nossa unidade em Cajamar - SP.
Os pilares fundamentais de atuação são: segurança, qualidade, experiência do cliente e produtividade.

Key job responsibilities
- Liderar e executar os processos de planejamento operacional, incluindo análise de KPIs, planos de ação e acompanhamento das metas através de: Daily Dive Deep (DDD), Weekly Business Review (WBR), gestão de tickets/SIMs;
- Colaborar efetivamente com outros Líderes de Operações para otimizar recursos e garantir a eficiência operacional
- Desenvolver parcerias estratégicas com gerentes de diferentes áreas para garantir o balanceamento adequado da força de trabalho e atingimento das metas contratuais
- Exercer liderança indireta, através de influência positiva e inspirando pessoas;
- Identificar e implementar proativamente iniciativas de melhoria contínua nos processos operacionais
- Liderar projetos de sustentabilidade e impacto social
- Conduzir treinamentos e compartilhar melhores práticas operacionais com stakeholders internos e externos
Você é responsável por influenciar e fazer com que os pedidos dos clientes da Amazon sejam processados e entregues.
Você é responsável por garantir que as pessoas sejam devidamente treinadas e que suas necessidades locais sejam atendidas para poderem se concentrar em seus trabalhos, incluindo a coordenação de tarefas, organização de processos e administração de turnos.

- Graduação em Engenharia, Logística, Operações ou áreas afins;
- Experiência com ambiente voltado para o cliente, foco em armazém, logística ou manufatura;
- Habilidades analíticas e de coleta de dados, incluindo a capacidade de traduzir grandes quantidades de dados em planos de ações;
- Experiência com Microsoft Office produtos e aplicações.

- Inglês Intermediário;
- Experiência com mensagens EDI, consultas e desenvolvimento em SQL, e sistemas de Business Inteligence (Power BI, Macro, Phyton, C++ etc);
- Conhecimento de análise de dados.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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