Coordinator, Americas HR Operations

3 semanas atrás

São Paulo, São Paulo, Brasil Bain & Company Tempo inteiro

WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world's best places to work. We are currently the #1 ranked consulting firm on Glassdoor's Best Places to Work list and have maintained a spot in the top four on Glassdoor's list since its founding in 2009.

Extraordinary teams are at the heart of our business strategy, but these don't happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU'LL WORK WITH
You'll join our Americas HR Operations team, a group dedicated to building scalable and centralized HR support for Bain offices across the region. With colleagues based in Mexico City, Sao Paulo, and Dallas, you'll collaborate across functions to deliver high-quality, efficient HR solutions that support Bain's continued growth.

WHERE YOU'LL FIT WITHIN THE TEAM
As a Coordinator on our Americas HR Operations team, you'll play a key role in delivering core HR processes for our Mexico Global Capability and Global Business Services teams. You'll work independently but in close collaboration with local HR teams and global operations stakeholders to ensure accurate and timely execution of HR administration, employee data management, and systems processes.

WHAT YOU'LL DO

  • Manage day-to-day HR administration and Workday processes including hiring, transfers, terminations, and compensation updates
  • Track HR events, leaves, and documentation to ensure compliance and data integrity
  • Generate reports and manage employment verification requests
  • Coordinate business school program logistics including paperwork and sponsorship payments
  • Partner closely with local HR teams to troubleshoot issues, improve workflows, and support Bain's Best Delivered Practices (BDPs)
  • Mentor new team members and share knowledge across the team
  • Support data audits and identify opportunities for process improvements

ABOUT YOU
Required qualifications:

  • 1–3 years of professional experience, ideally in administrative or HR-focused roles
  • Strong communication skills, both written and verbal
  • Professional fluency in English to effectively support cross-regional HR processes
  • Advanced proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
  • Highly organized and detail-oriented; able to manage multiple tasks and deadlines
  • Previous experience with HR systems; Workday exposure is a plus
  • Able to work independently and build relationships remotely
  • Comfortable navigating ambiguity in a fast-paced environment

Preferred qualities:

  • Experience in professional services or similarly demanding settings
  • A proactive, solution-oriented mindset
  • High degree of professionalism and discretion
  • Commitment to excellence and team collaboration
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