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**We are Blaze, the fastest growing casino in LATAM**A great opportunity for an iGaming experienced VIP Account Manager to join an exciting, growing group of passionate Internet professionals based all around the world.**You Will**:- Be key point of contact for VIP customers. Provide quality customer service- Build and maintain strong, long-lasting customer relationships.- Ensure the timely delivery of requests and solutions according to customer needs and objectives.- Communicate clearly the status of initiatives.- Coordinate the involvement of company teams, including support, technical and management resources, in order to meet customers’ expectations.- Introduce new/existing functionalities and products to the relevant teams internally and within our customer’s organization.- Maintain detailed knowledge of new and existing products by liaising with colleagues.- Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products.- Create and maintain relevant documentation. Hold and follow up meetings with customers on weekly/monthly basis to review open issues, performance and updates.- Push clients to go live and help them boost their performance.**You Are**:- An Account Manager or similar position, preferably in an online gaming companies for 2+ years- Strong technical and business orientation- Ability to read and understand information from various sources- Exceptional in verbal and written organizational, presentation, and communication skills in English- Excellent in analytical and problem solving combined with the ability to provide quick resolution- Very dynamic. Multi task. Fast learner. Ability to work well under low supervision. Excellent customer service approach.- Willing to work during non-standard working hours in order to ensure high level of client's satisfaction.**Other details**:Location: Remote (work from home)Employment Type: Full-TimeStart date: ASAPAt Blaze, we highly value team spirit and a respectful environment. A humble and open mindset is essential to reach higher aims. Join us**Please include an English CV/Resume**Application Question(s):- How many years of relevant experience?**Experience**:- iGaming (preferred)Work Remotely:- Yes
