VIP Account Manager
1 semana atrás
We believe that curiosity drives innovation, so lets satisfy your curiosity and introduce ourselves. Were Futuras Apostas, the company behind Brazino777 Brazil. Its an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players. As one of the leading online casinos in Brazil, we strive to deliver nothing but the best for our customers, focusing on a safe, secure, and enjoyable experience. To achieve that, we use cutting-edge technologies and partner with the industry's top game providers. Our player-first approach means we aim to provide the best possible service to our loyal community, and you might be just the person we need to support us in that endeavor. Does that sound interesting? Then you might be curious about how you fit into the picture. Our team in the sun-soaked São Paulo office is currently looking for an ambitious VIP Account Manager to join the team full-time. Here are a few reasons for you to join us: To help you take care of your physical and mental health: Health Plan with national coverageGym memberships through TotalPass To assist you on the day-to-day: Food vouchers to be used for groceries or restaurantsAn extensive range of premium snacks in the office, completely free For your Work-Life balance: 2 extra days off to be used per yearWe operate on a hybrid work model, allowing for a balance of remote work and in-office collaboration based on team and project needs As a VIP Account Manager at our company, we expect you to be responsible for the following: Design the relationship strategy for the clients classified as VIPDirectly manage the top High Roller clients with close monitoringAnalyze gameplay history, frequency, and behavior to prioritize actionsDefine cadence and action plans for the junior VIP ManagersValidate bonuses, campaigns, and tailored offers with the Marketing teamLead strategic meetings with the Head of VIP and CRM to align goals and opportunities Required skills: 2-4 years in account management in tech and digital sectors. Experience in the online casino or iGaming industry is considered a strong plusFluent in English and Portuguese. Spanish is a plus but not requiredProven track record managing high-value players across multiple marketsWillingness to work rotating shifts and the occasional weekend to support key VIP momentsExperience handling large monthly player portfolios with significant net revenue contributionsExcellent relationship-building, negotiation, and conflict resolution skillsStrong understanding of VIP psychology and retention tacticsReliable in logging and updating client interactions and engagement status in CRM systems. (e.g. Zendesk, Intercom, Backoffice tools)Comfortable using basic CRM and reporting tools (e.g. Fast Track, Optimove, Salesforce, internal dashboards)Comfortable with high levels of personalization and discretionData-savvy: able to analyze player data and identify revenue opportunitiesAvailable for high-touch engagement including off-hours support and VIP events For our part, we are ready to provide you with our complete and comprehensive support to cope with this list of tasks successfully. Our Operations Department is waiting for you to become an indispensable part of it
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Vip Account Manager
Há 17 horas
Sao Paulo, Brasil Pacifica Continental Tempo inteiroOur client, an important sports gaming house, is looking for a VIP Account Manager to join their team. As a VIP Account Manager, working from our premises in Sao Paolo, you will be responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them. **Key Responsibilities** - Manage a portfolio of Key...
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VIP Account Manager
4 semanas atrás
São Paulo, Brasil HR Global Tempo inteiroLocation: São Paulo,Brazil (Remote/Hybrid) Our client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place. This role will focus on building strong client relationships, supporting engagement strategies, and...
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VIP Account Manager
Há 7 dias
São Paulo, Brasil HR Global Tempo inteiroLocation : São Paulo,Brazil (Remote / Hybrid) Our client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place. This role will focus on building strong client relationships, supporting engagement strategies, and...
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Junior VIP Account Manager
Há 7 dias
São Paulo, Brasil Futuras Apostas Tempo inteiroJoin to apply for the Junior VIP Account Manager role at Futuras Apostas . We’re Futuras Apostas, the company behind Brazino777 Brazil, an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players. Our player‑first approach means we aim to provide the best possible...
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VIP Account Manager
1 semana atrás
São Paulo, Brasil Futuras Apostas Tempo inteiroJoin to apply for the VIP Account Manager role at Futuras Apostas . 2 days ago Be among the first 25 applicants We’re Futuras Apostas, the company behind Brazino777 Brazil. It’s an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players. As one of the leading online...
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VIP Account Manager
1 semana atrás
São Paulo, Brasil Pacifica Continental Tempo inteiroOverview As a VIP Account Manager , based at our premises in Sao Paolo, you will be responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them. Responsibilities Manage a portfolio of Key Account customers. Acquire a thorough understanding of key customer needs and requirements. Expand the...
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VIP Account Manager
1 semana atrás
São Paulo, Brasil Futuras Apostas Tempo inteiroWe believe that curiosity drives innovation, so let’s satisfy your curiosity and introduce ourselves. We’re Futuras Apostas, the company behind Brazino777 Brazil. It’s an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players. As one of the leading online casinos in...
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Junior VIP Account Manager
1 semana atrás
São Paulo, Brasil Futuras Apostas Tempo inteiroAbout the job Junior VIP Account Manager We believe that curiosity drives innovation, so let’s satisfy your curiosity and introduce ourselves. We’re Futuras Apostas, the company behind Brazino777 Brazil. It’s an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players....
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VIP Account Manager
Há 4 dias
São Paulo, São Paulo, Brasil Futuras Apostas Tempo inteiroWe believe that curiosity drives innovation, so let's satisfy your curiosity and introduce ourselves.We're Futuras Apostas, the company behind Brazino777 Brazil. It's an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players.As one of the leading online casinos in Brazil,...
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VIP Account Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Futuras Apostas Tempo inteiroWe believe that curiosity drives innovation, so lets satisfy your curiosity and introduce ourselves. Were Futuras Apostas, the company behind Brazino777 Brazil. Its an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players. As one of the leading online casinos in Brazil,...
