Empregos atuais relacionados a Customer Support Agent - Porto Alegre - Advanced Sterilization Products, Inc.

  • Customer Support Agent

    2 semanas atrás

    Porto Alegre, Brasil Genesis Tech Tempo inteiro

    Company Description Genesis is an ecosystem of IT companies focused on building global innovative products.It is among the largest global app developers, with over 400 million downloads worldwide and tens of millions of monthly users.Genesis has co-founded now independent tech companies such as Jiji, BetterMe, and Headway, and is actively developing...

  • Customer Experience Ambassador

    Há 7 dias

    Porto Alegre, Brasil Bebeeambassador Tempo inteiro

    About this roleWe're seeking a Customer Experience Ambassador to help customers achieve their goals.This role combines customer support, customer success, and operations.The ideal candidate will help users unlock the full potential of our platform by providing expert guidance and resolving technical issues.Key responsibilities include:Technical Support:...

  • Global Customer Service Representative

    2 semanas atrás

    Porto Alegre, Brasil Bebeecustomer Tempo inteiro

    Enhance Your Career as a Support Specialist">At our organization, we strive to create an adaptable platform that meets users' preferences and interests.We're a global company with a strong presence in various regions, boasting over 450 professionals from 15 countries.Key responsibilities of this role include:Providing timely assistance through chats and...

  • SAP Ixp Intern

    Há 7 dias

    Porto Alegre, Brasil SAP Tempo inteiro

    **Bring out your best** **About the SAP Internship Experience Program**: The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP**: **1. Culture of collaboration**:meet with mentors, make new friends...

  • SAP Ixp Intern

    Há 3 dias

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Program** The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP**: **1. Culture of collaboration**:meet with mentors, make new...

  • SAP Ixp Intern

    Há 5 dias

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Program** The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP**: **1. Culture of collaboration**:meet with mentors, make new...

  • Customer Service Agent

    Há 4 dias

    Porto Alegre, Rio Grande do Sul, Brasil Betsson Group Tempo inteiro R$30.000 - R$60.000 por ano

    As Betsson continues to grow across Latin America, we are looking for aCustomer Service Agentto join us in Brazil.The WowYou will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitlessWe want you to excel in the...

  • SAP Ixp Intern

    Há 2 dias

    Porto Alegre, Brasil SAP Tempo inteiro

    **We help the world run better** **About the SAP Internship Experience Project**: SAP Internship Experience Project is SAP’s global, paid internship program that provides university students with the opportunities to find purpose in their careers. **Three reasons to intern at SAP**: - Culture of collaboration: Meet with mentors, make new friends across...

  • Product Support Specialist, Tripit

    Há 7 dias

    Porto Alegre, Brasil SAP Tempo inteiro

    **Bring out your best** TripIt is SAP Concur’s consumer travel app, which reduces stress for travelers by helping them stay organized and one step ahead, so they can make the most out of all their trips. Our vision is to make every trip easier, for every frequent traveler. **Job Overview**: We are seeking a dedicated and customer-centric individual to...

  • Billing and Customer Support Specialist

    2 semanas atrás

    Porto Alegre, Brasil Vintti Tempo inteiro

    🌎 Location: Latin America (remote) 🕡 Working hours: 9:00 AM to 5:30 PM CST 💰Salary : 1300 - 1600 USD Overview We’re looking for a Billing & Customer Support Specialist 💼 to join our team! In this role, you’ll handle billing processes with precision 💳 and provide outstanding support to our clients, many of whom are navigating...

Customer Support Agent

4 semanas atrás

Porto Alegre, Brasil Advanced Sterilization Products, Inc. Tempo inteiro

Behind the scenes of every successful company, there's a team of dedicated individuals committed to ensuring customers receive the support they need.

Customer support representatives are secret heroes of the business world, handling many inquiries, troubleshooting issues, and offering solutions while keeping their smiles on.

A day in the life of a customer support representative is a rollercoaster of emotions, challenges, and victories. It\'s not just about troubleshooting; it\'s about creating positive experiences for every customer, fostering trust, and leaving a lasting impression.

We are all individuals that have their own set of skills and strengths. When the whole team works as a unit, everyone has an opportunity to learn from each other. This process leads to resource building and enables the team to become better equipped to deal with new challenges. While being a strong team working in a good international environment, making us great colleagues amongst each other. There is also an opportunity for professional development within the company in the future.

As a Customer Support Agent, you are responsible for the effective processing and logistics flow of our total order flow process in the French region and customer satisfaction within the EMEA Fluke Order Management Team.

No day in the life of a Customer Support Agent at Fluke is the same. You will be handling a variety of tasks while putting into practice your communication and problem-solving skills to assist customers with queries. By consistently providing a high level of service, you will build strong relationships with customers and ensure loyalty and satisfaction.

In the role of Customer Support Agent, you will:

  • Process orders and complaints by taking appropriate actions by researching and resolving problems or complaints regarding inaccurate and/or improper deliveries, damages, and claims.
  • Supply all required information and documents regarding delivery, customs regulation and formalities, transportation/shipping, and invoicing.
  • Inform the channel partners about prices, delivery times, the content of the order, and any other commercial information by phone, email, and online.
  • Process quotes based on sales or channel partner input.
  • Responsible for continuous improvement of customer satisfaction.
  • You will be part of our multinational Order Management EMEA team which is integral to business success.
  • Seeing the variety of cultures and languages in combination with the positive atmosphere within the team makes for a fun, engaging, and supportive environment where your input is highly valued.

Experience:

  • Intermediate vocational degree/MBO.
  • Previous experience in logistics or electronic equipment and planning environment would be preferred.
  • Proficiency in English and French.
  • Excellent digital literacy, including MS Word, Excel, and Outlook.

Personal Skills:

  • Excellent communication and problem-solving skills.
  • Ability to work independently and in a team.
  • Can-do mentality and strong customer focus.
  • A keen eye for details.

Why you should join Fluke:

  • We value humility and are as interested in you as a person as we are in your talent. We believe that diversity drives innovation and contributes valuable insights.
  • Transparency, openness, and a willingness to learn are part of our core values. We offer an international and friendly work environment with energetic company culture.
  • Aligning business and personal needs is important, so we provide flexibility to enable you to bring your best to work.
  • We support important causes and team up to find meaningful ways to give back to the community through the Fluke Day of Caring.
  • Working at Fluke gives you access to a robust career development process and exciting opportunities focused on growth.

Fortive Corporation Overview

Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Fluke

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety. A wholly owned subsidiary of Fortive Corporation ( Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

#J-18808-Ljbffr