Business Development Representative

3 semanas atrás

Salvador, Brasil beBeeAccount Tempo inteiro
Job Opportunity: Account Manager in Brazil

We are seeking an experienced account manager to maintain and expand our presence in the Brazilian financial market. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and providing exceptional customer service.

Primary Objectives:

  • Maintain and Strengthen Client Relationships: Ensure our key customer in Brazil receives exceptional service through regular communication, on-premise support when required, and seamless coordination between their technical team and ours.
  • Expand Market Presence: Proactively engage with identified financial institutions in Brazil, with the goal of onboarding new clients over time.

Key Responsibilities:

  • Client Relationship Management: Serve as the main point of contact for the existing customer in Brazil, conduct regular calls with the client, monitor client satisfaction, and address concerns proactively to ensure loyalty.
  • New Business Development: Build on the foundation established by the sales team to engage with identified prospects in Brazil's banking and finance sector, develop a strategic sales approach, nurture relationships with potential clients, and manage them through the sales pipeline.
  • Market Insight and Reporting: Stay up-to-date on market trends, competitor activities, and regulatory developments in Brazil, provide regular reports to the global sales team on client activities and new business opportunities, and share insights from the Brazilian market to influence broader company strategy.

Work Arrangement:

  • Initial Setup: Part-time (16–24 hours per week, 2–3 days). Focus will be divided between supporting the existing client and prospecting new clients.
  • Potential Transition: The role may evolve into full-time based on workload, client engagement, and success in new business acquisition.

Qualifications:

  • Proven experience in account management within the financial technology sector.
  • Previous experience working in the Brazilian market is highly desirable.
  • Strong technical communication skills to liaise effectively between clients and internal teams.
  • Fluency in Portuguese and English; understanding of Brazilian business culture.
  • Ability to travel within Brazil for on-site client support.
  • Proactive, solution-oriented mindset with a focus on client satisfaction and growth.

Potential KPIs:

  • Client satisfaction and retention rate.
  • Response time to client inquiries.
  • New business opportunities generated.
  • Revenue growth from the Brazilian market.

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