Aftersales Catalog Data Technical Analyst

Aftersales Catalog Data Technical Analyst

Hybrid: This position does not require the employee to be on a full-time basis. Only 3x per week (Tue–Thu).

Overview

The Digital organization is responsible for catalog data. The Catalog Data Technical Analyst is accountable for efficiently and effectively facilitating the execution of CCA's eCommerce deliverables within the specified function. This role focuses on execution of Catalog Data for eCommerce & Independent Aftermarket to support ACDELCO & eCommerce business.

Responsibilities

• Author catalog application data for ACDELCO & eCommerce catalog
• Support parts change management, Parts Readiness & Supply Chain
• Generate BI reports
• Determine where parts and usages are displayed in the catalog to enable dealers to search the correct parts easily
• Input catalog data in our systems
• Support development of the eCommerce & ACDELCO Data Catalog
• Promote discussion with eCommerce & ACDelco to improve data flow related to parts updates, new products and technical attributes
• Process catalog changes authored by responsible engineers & suppliers
• Respond to dealers’ questions received through Product Marketing
• Generate reports for pending tasks

Required Qualifications

• Bachelor’s degree in Engineering (preferably Mechanical, Electrical, Mechatronics, or Industrial)
• Advanced English (written and spoken)
• Advanced knowledge of MS Office (Excel, Word, PowerPoint) and Power BI
• Knowledge of databases (e.g., SQL, Access)
• Strong presentation skills in both English and Portuguese
• Ability to maintain existing standards and establish new ones to improve dealer experience – innovation oriented
• Strong ability to work under pressure and tight deadlines
• High sense of urgency and customer focus
• Strong interpersonal skills
• Strong drive to succeed

Competitive Edge / Preferred Qualifications

• Knowledge of eCommerce platforms (e.g., Mercado Livre, Amazon) and IAM business
• Experience developing parts catalogs for eCommerce and IAM (applications and parts attributes)
• Knowledge of automotive systems
• Experience in technical drawing

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Information Technology

Industries

• Motor Vehicle Manufacturing, Appliances, Electrical, and Electronics Manufacturing, and IT Services and IT Consulting

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