Technical Support Professional
1 dia atrás
**Job Summary:** We are seeking a highly skilled Technical Support Representative to join our team. The ideal candidate will have excellent communication skills, technical knowledge and the ability to work in a fast-paced environment. The primary function of this role is to provide technical support services to internal and external customers, ensuring that their issues are resolved promptly and efficiently. The successful candidate will have the ability to troubleshoot complex technical problems, identify solutions and implement them effectively. In addition, they will be responsible for maintaining accurate records, meeting performance targets and adhering to established attendance and punctuality guidelines. Key Responsibilities: Providing technical support via phone/email/chats Collecting and verifying information from contacts to deliver solutions Identifying correct knowledgebase solutions to use in performing necessary steps Working within a service management application to provide case logs Escalating unresolved issues to the next level of support when required Requirements: To be considered for this role, you must have: A strong understanding of cloud applications and internet browsers Ability to troubleshoot hardware and software issues remotely through screen sharing software Coursory understanding of ecommerce websites and APIs Excellent problem solving skills and ability to adapt approaches Strong communication and interpersonal skills Benefits: This role offers a competitive salary and opportunities for professional growth and development. If you are a motivated and experienced technical support professional looking for a new challenge, please submit your application.
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Technical Support Professional
Há 2 horas
São Paulo, SP, Brasil beBeeSupport Tempo inteiro**Job Summary:** We are seeking a highly skilled Technical Support Representative to join our team. The ideal candidate will have excellent communication skills, technical knowledge and the ability to work in a fast-paced environment. The primary function of this role is to provide technical support services to internal and external customers, ensuring that...
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Technical Support Professional
3 semanas atrás
São Carlos, Brasil beBeeSupport Tempo inteiroJob Description We are seeking a skilled Technical Support Professional to provide expert technical assistance to clients, troubleshoot complex issues, and maintain computer networks. This role involves working with diverse technologies, identifying problems, and implementing effective solutions to ensure seamless IT operations.
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Technical Support Specialist
Há 3 dias
São Paulo, SP, Brasil beBeeTechnical Tempo inteiroJob Title: Technical Support Specialist Overview The Technical Support Specialist plays a crucial role in providing assistance to customers with technical queries related to hardware, software, and other designated products. This position requires strong analytical and problem-solving skills to resolve customer issues efficiently. Key Responsibilities Assist...
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Technical IT Support Professional
Há 2 horas
São Paulo (estado), Brasil beBeeItSupport Tempo inteiroIT Support Specialist Job Description This is an exciting opportunity to work as an On-Site IT Support Engineer at a leading tech organization. The successful candidate will provide hands-on support for our local infrastructure, users, and critical systems, ensuring smooth IT operations, continuity of services, and timely resolution of incidents during the...
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Professional Technical Support Specialist
1 dia atrás
São Paulo, Brasil beBeeSoftwareEngineer Tempo inteiroAbout this role As a skilled professional in our Customer Success Team, you will ensure the efficient and effective implementation of technical support and consultancy services to our customers, enabling them to achieve business success. Your key responsibilities: Demonstrate a proactive approach to exploring the unknown, with an analytical mindset....
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Technical IT Support Professional
1 dia atrás
State of São Paulo, Brasil beBeeItSupport Tempo inteiroIT Support Specialist Job Description This is an exciting opportunity to work as an On-Site IT Support Engineer at a leading tech organization. The successful candidate will provide hands-on support for our local infrastructure, users, and critical systems, ensuring smooth IT operations, continuity of services, and timely resolution of incidents during the...
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Technical Support Engineer
1 semana atrás
São Paulo, Brasil Simetrik Tempo inteiroTechnical Support Engineer Join to apply for the Technical Support Engineer role at Simetrik As a Technical Support Engineer, you will play a crucial role in providing top‑notch technical assistance to our clients. Your primary responsibilities will include troubleshooting customer issues, analyzing SQL queries, and ensuring smooth operations of our...
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Technical Support Specialist
Há 3 dias
São Paulo, Brasil beBeeNetwork Tempo inteiroAt our organization, we require a skilled IT professional to join our team. The successful candidate will be responsible for providing day-to-day technical support to end users and ensuring the smooth running of computers, network devices, and printers. The role involves troubleshooting and resolving end-user application issues, maintaining and updating...
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Technical Support Specialist
3 semanas atrás
São Paulo, Brasil beBeeSupport Tempo inteiroAbout the Role We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team. This individual will be responsible for providing exceptional technical support to clients worldwide through various communication channels, including email, tickets, and remote sessions. They will also be tasked with troubleshooting issues,...
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Technical Support Specialist
2 semanas atrás
São Paulo, Brasil beBeeSupport Tempo inteiroAbout the Role We are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team. This individual will be responsible for providing exceptional technical support to clients worldwide through various communication channels, including email, tickets, and remote sessions. They will also be tasked with troubleshooting issues,...