Technical Support Professional
4 semanas atrás
**Job Summary:** We are seeking a highly skilled Technical Support Representative to join our team. The ideal candidate will have excellent communication skills, technical knowledge and the ability to work in a fast-paced environment. The primary function of this role is to provide technical support services to internal and external customers, ensuring that their issues are resolved promptly and efficiently. The successful candidate will have the ability to troubleshoot complex technical problems, identify solutions and implement them effectively. In addition, they will be responsible for maintaining accurate records, meeting performance targets and adhering to established attendance and punctuality guidelines. Key Responsibilities: Providing technical support via phone/email/chats Collecting and verifying information from contacts to deliver solutions Identifying correct knowledgebase solutions to use in performing necessary steps Working within a service management application to provide case logs Escalating unresolved issues to the next level of support when required Requirements: To be considered for this role, you must have: A strong understanding of cloud applications and internet browsers Ability to troubleshoot hardware and software issues remotely through screen sharing software Coursory understanding of ecommerce websites and APIs Excellent problem solving skills and ability to adapt approaches Strong communication and interpersonal skills Benefits: This role offers a competitive salary and opportunities for professional growth and development. If you are a motivated and experienced technical support professional looking for a new challenge, please submit your application.
-
Expert Technical Support Professional
2 semanas atrás
São Paulo, Brasil beBeeTechnical Tempo inteiroExpert Technical Support Professional We are seeking a highly skilled and experienced technical support professional to join our team. As an Expert Technical Support Professional, you will be responsible for providing advanced technical support for critical trading and investment applications. You will work in a collaborative environment where you can expand...
-
Technical Support Professional
4 semanas atrás
São Paulo, SP, Brasil beBeeSupport Tempo inteiro**Job Summary:** We are seeking a highly skilled Technical Support Representative to join our team. The ideal candidate will have excellent communication skills, technical knowledge and the ability to work in a fast-paced environment. The primary function of this role is to provide technical support services to internal and external customers, ensuring that...
-
Technical Support Professional
2 semanas atrás
São Paulo, Brasil beBeeSupport Tempo inteiroTechnical Support Role Overview We are seeking an experienced technical support professional to join our team. User assistance and issue resolution Diagnostics and troubleshooting of IT problems Equipment configuration, maintenance and optimization Creation of technical documentation and knowledge base content Environment setup and testing Key skills and...
-
Expert Technical Support Professional
2 semanas atrás
São Paulo, SP, Brasil beBeeTechnical Tempo inteiroExpert Technical Support Professional We are seeking a highly skilled and experienced technical support professional to join our team. As an Expert Technical Support Professional, you will be responsible for providing advanced technical support for critical trading and investment applications. You will work in a collaborative environment where you can expand...
-
Technical Support Professional
2 semanas atrás
São Paulo, SP, Brasil beBeeSupport Tempo inteiroTechnical Support Role Overview We are seeking an experienced technical support professional to join our team. User assistance and issue resolution Diagnostics and troubleshooting of IT problems Equipment configuration, maintenance and optimization Creation of technical documentation and knowledge base content Environment setup and testing Key skills and...
-
Technical Support Professional
1 semana atrás
São Paulo (estado), Brasil beBeeTechnicalSupport Tempo inteiroIT Support Specialist Deliver top-notch end user support and enhance the work environment as an IT Support Specialist. We are seeking a dedicated professional to provide technical assistance and drive growth in our collaborative environment. The ideal candidate should have: 5-7 years' experience in technical support Familiarity with Operating Systems...
-
Advanced Technical Support Professional
3 semanas atrás
São Paulo, Brasil beBeeApplication Tempo inteiroSenior Support Specialist Role Overview We are seeking a highly skilled Senior Support Specialist to provide advanced technical support for users and systems within a corporate IT environment. This professional will have strong knowledge of Microsoft 365 administration, Entra ID (Azure AD), and user support through ticketing systems. Provide Level 2 and...
-
Advanced Technical Support Professional
3 semanas atrás
São Paulo, Brasil beBeeApplication Tempo inteiroSenior Support Specialist Role Overview We are seeking a highly skilled Senior Support Specialist to provide advanced technical support for users and systems within a corporate IT environment. This professional will have strong knowledge of Microsoft 365 administration, Entra ID (Azure AD), and user support through ticketing systems. Provide Level 2 and...
-
Advanced Technical Support Professional
3 semanas atrás
São Paulo, Brasil beBeeSpecialist Tempo inteiroSenior Support Specialist Role Overview We are seeking a highly skilled Senior Support Specialist to provide advanced technical support for users and systems within a corporate IT environment. This professional will have strong knowledge of Microsoft 365 administration, Entra ID (Azure AD), and user support through ticketing systems. Provide Level 2 and...
-
Trilingual Technical Support Analyst
2 semanas atrás
São Paulo, Brasil un emploi de Trilingual Technical Support Analyst chez InvGate Tempo inteiroInvGate is a fast growing SaaS company that develops products for IT management and service automation used by clients in over 60 countries in industries such as banking e-commerce education and technology. To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team. Some of the roles responsibilities include...
