Technical Support Professional
Há 2 horas
**Job Summary:** We are seeking a highly skilled Technical Support Representative to join our team. The ideal candidate will have excellent communication skills, technical knowledge and the ability to work in a fast-paced environment. The primary function of this role is to provide technical support services to internal and external customers, ensuring that their issues are resolved promptly and efficiently. The successful candidate will have the ability to troubleshoot complex technical problems, identify solutions and implement them effectively. In addition, they will be responsible for maintaining accurate records, meeting performance targets and adhering to established attendance and punctuality guidelines. Key Responsibilities: Providing technical support via phone/email/chats Collecting and verifying information from contacts to deliver solutions Identifying correct knowledgebase solutions to use in performing necessary steps Working within a service management application to provide case logs Escalating unresolved issues to the next level of support when required Requirements: To be considered for this role, you must have: A strong understanding of cloud applications and internet browsers Ability to troubleshoot hardware and software issues remotely through screen sharing software Coursory understanding of ecommerce websites and APIs Excellent problem solving skills and ability to adapt approaches Strong communication and interpersonal skills Benefits: This role offers a competitive salary and opportunities for professional growth and development. If you are a motivated and experienced technical support professional looking for a new challenge, please submit your application.
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Technical Support Professional
1 dia atrás
São Paulo, Brasil beBeeSupport Tempo inteiro**Job Summary:** We are seeking a highly skilled Technical Support Representative to join our team. The ideal candidate will have excellent communication skills, technical knowledge and the ability to work in a fast-paced environment. The primary function of this role is to provide technical support services to internal and external customers, ensuring that...
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Technical Support Professional
3 semanas atrás
São Carlos, Brasil beBeeSupport Tempo inteiroJob Description We are seeking a skilled Technical Support Professional to provide expert technical assistance to clients, troubleshoot complex issues, and maintain computer networks. This role involves working with diverse technologies, identifying problems, and implementing effective solutions to ensure seamless IT operations.
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Technical Support Specialist
Há 3 dias
São Paulo, SP, Brasil beBeeTechnical Tempo inteiroJob Title: Technical Support Specialist Overview The Technical Support Specialist plays a crucial role in providing assistance to customers with technical queries related to hardware, software, and other designated products. This position requires strong analytical and problem-solving skills to resolve customer issues efficiently. Key Responsibilities Assist...
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Technical IT Support Professional
2 semanas atrás
Jundiaí, SP, Brasil beBeeNetwork Tempo inteiroJob Overview Our organization is seeking a skilled IT Support Specialist to provide expert technical assistance, network troubleshooting, and data center services. Offer on-site IT support, including network and hardware troubleshooting. Collaborate with network devices such as switches, routers, and wireless access points. Assign switch ports to VLANs and...
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Technical Support Specialist
Há 2 dias
São Paulo, SP, Brasil beBeeSupport Tempo inteiroJob Opportunity: We are seeking a highly skilled and dedicated professional to fill the role of Bilingual Support Analyst. In this position, you will be responsible for providing exceptional customer service and technical support to our clients. Key Responsibilities: Troubleshoot and resolve customer issues through cases, phone calls, emails, and chats....
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Technical IT Support Professional
Há 2 horas
São Paulo (estado), Brasil beBeeItSupport Tempo inteiroIT Support Specialist Job Description This is an exciting opportunity to work as an On-Site IT Support Engineer at a leading tech organization. The successful candidate will provide hands-on support for our local infrastructure, users, and critical systems, ensuring smooth IT operations, continuity of services, and timely resolution of incidents during the...
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Technical Support Specialist
2 semanas atrás
Jundiaí, SP, Brasil beBeeSupport Tempo inteiroJob Overview We are seeking a skilled Technical Support Specialist to provide expert technical assistance, network troubleshooting, and data center support. Provide on-site technical support, including network and hardware troubleshooting. Work with network devices such as switches, routers, and wireless access points (preferably Cisco, Riverbed). Configure...
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São Paulo, SP, Brasil beBeeTechnical Tempo inteiroJob Description We are seeking a highly skilled IT Support Specialist to provide advanced technical support for users and systems within a corporate IT environment. The ideal candidate will have strong knowledge of Microsoft 365 administration, Entra ID (Azure AD), and user support through ticketing systems. This professional will also handle basic Windows...
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Corporate IT Technical Support Professional
Há 8 horas
São Paulo, SP, Brasil beBeeSupport Tempo inteiroAbout the Role: We seek a senior IT Support Specialist to provide advanced technical support in a corporate environment. This individual will be responsible for providing Level 2 and Level 3 support for users via ticketing systems, administering and maintaining Microsoft 365 services, including Exchange Online, SharePoint, Teams, and Intune. Key...
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Professional Technical Support Specialist
1 dia atrás
São Paulo, Brasil beBeeSoftwareEngineer Tempo inteiroAbout this role As a skilled professional in our Customer Success Team, you will ensure the efficient and effective implementation of technical support and consultancy services to our customers, enabling them to achieve business success. Your key responsibilities: Demonstrate a proactive approach to exploring the unknown, with an analytical mindset....
