Call Center Sales Supervisor B2C
3 semanas atrás
Overview
Base pay range: $24,000.00/yr - $24,000.00/yr
About Adrian Magnus | Part of Carazo Enterprise SL
Adrian Magnus is part of Carazo Enterprise SL, a premium cigar distribution company established in 2012. With over 40 professionals, we manage the distribution of 30+ premium cigar brands across Europe, the U.S., and Latin America. Our mission is to bring the world's finest handcrafted cigars to enthusiasts with precision, integrity, and a deep respect for tradition. Operating from hubs in Madrid, Marbella, Gran Canaria, Panama, and Costa Rica, we are driven by quality, heritage, and customer satisfaction in every market we serve.
Position Summary
As a B2C Sales Supervisor / Sales Manager, you will lead our direct-to-consumer sales function. You will be responsible for supervising, scaling, and coaching a growing team of phone-based sales agents. This is a remote leadership role focused on delivering sales excellence through structured training, performance analysis, and KPI-driven management. The ideal candidate will be highly experienced in phone sales, remote team supervision, and optimizing sales systems for the U.S. and European markets.
Responsibilities- Supervise and lead a remote team of phone sales agents
- Train, onboard, and coach new hires
- Develop and refine sales scripts and call methodologies
- Analyze call metrics and track KPIs to improve performance
- Implement quality assurance processes and monitor productivity
- Collaborate with leadership to scale the team to 8-10 agents
- Own day-to-day sales operations and target tracking
- Coordinate with Customer Service to align goals and strategies
- Maintain high standards of communication, discipline, and accountability
- Minimum 5 years of total sales experience, including:
- At least 1-2 years as a successful phone salesperson
- 3+ years supervising remote phone sales teams
- Strong knowledge of outbound call operations, sales psychology, and coaching techniques
- Proven experience with U.S. and European markets
- Skilled in creating scripts, analyzing data, and improving KPIs
- Fluent English (C1 level or higher) - mandatory
- Remote work capability and reliable internet
- Experience scaling a call center or B2C team is highly preferred
- Structured, strategic, and accountable
- Motivational leader with a strong operational focus
- Data-driven decision-maker with coaching ability
- Adaptable to change and growth pace
- Committed to developing a high-performance sales culture
- $2,500/month base salary
- Competitive bonus and commission structure tied to team results
- Opportunity to lead and scale a global sales function
- Full remote flexibility and autonomy
- Clear growth path and collaboration with executive leadership
- Mid-Senior level
- Full-time
- Sales
- IT Services and IT Consulting
Referrals increase your chances of interviewing at Adrian Magnus by 2x
Sign in to set job alerts for “Sales Supervisor” roles.
Americas Sales Director, ISV Embedded Solutions
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Head of Sales
Há 3 dias
Goiás, Brasil Project Growth Tempo inteiroHey. We’re a fast-growing international staffing agency, and we’re looking for someone with a proven background in B2B sales who’s comfortable managing teams across Sales, Account Management, and Client Success. Maybe that someone is you. If it is, then you know how to hire, fire, and manage to quota. You set clear quarterly OKRs, you hold people to...
-
Sales Manager – Processed Beef and Meat Derivatives
3 semanas atrás
Goiás, Brasil Minerva Foods SA Tempo inteiroSales Manager – Processed Beef and Meat Derivatives - EUA Minerva Foods is a leading beef exporter in South America and also operates in the processed foods segment, marketing its products to more than 100 countries. In addition to Brazil, Minerva Foods is present in Paraguay, Argentina, Uruguay, and Colombia, and has specialized sheep processing plants in...
-
Executivo de Vendas
Há 7 dias
Goiás, Brasil doc9 Tempo inteiroVocê irá exercer um papel de extrema importância no crescimento da Doc9 como EXECUTIVO DE VENDAS (HUNTER / INSIDE SALES) no time COMERCIAL , atuando de ponta a ponta no funil de vendas. Na prática, você será responsável por prospectar, nutrir, qualificar, apresentar, negociar e fechar novos negócios, tanto a partir de leads inbound quanto outbound. A...
-
SDR
1 dia atrás
Goiás, Brasil Typescouts Tempo inteiroPosition: SDR - Sales Development Representative Company: Typescouts (internal) Salary: $1,000 - $1,400 USD Working hours: Flexible EST - 100% remote Candidates location: LatAm Please, upload your resume in English About The Role At Typescouts, we connect fast-growing companies in North America with exceptional talent from Latin America. We’re looking for...
-
Partner Development Specialist
Há 7 dias
Goiás, Brasil Remote Jobs Tempo inteiroWho We Are PartnerCentric is a leader in affiliate and partner marketing, leveraging innovative technology and personalized strategies to help brands grow revenue and drive unparalleled value. As a people-first company, we prioritize diversity in thought, experience, and background to foster an inclusive, collaborative culture. Our vision is to set the gold...
-
Agente de atendimento | águas lindas de goiás
2 semanas atrás
Águas Lindas de Goiás, Brasil Netvagas Tempo inteiroEnsino médio completo;Experiência prévia em atendimento ao cliente, preferencialmente em ambiente de call center ou suporte técnico será um diferencial;Conhecimento básico em pacote Office (Word, Excel, PowerPoint) será um diferencial.Dar suporte ao cliente sobre questões técnicas mais complexas, utilizando os protocolos de atendimento para...
-
Vaga: Agente Call Center Receptivo Home Office
4 semanas atrás
Goiás, Brasil Russel Serviços Tempo inteiroOverview Área e especialização profissional: Telemarketing – SAC Nível hierárquico: Operacional Número de vagas: 50 Lugar de trabalho: São Paulo, SP Regime de contratação: Efetivo – CLT Jornada: Período Integral Modalidade: Híbrido – com possibilidade de Home Office após 90 dias Local de trabalho: Alexandre Dumas – Zona Sul Salário: R$...
-
Implementation Specialist
1 semana atrás
Goiás, Brasil Tidio LLC Tempo inteiroLocation: LATAM/Europe remote. Form of employment: B2B (self-employed) or contract of employment Tidio is the customer service platform that aligns AI and people, so businesses can scale without losing trust or the human touch. Our goal is to help entrepreneurs grow by making customer service more efficient while keeping it helpful. Working at Tidio means...
-
Account Executive
3 semanas atrás
Goiás, Brasil Clara Tempo inteiroReady to accelerate your career? Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B...
-
Operador Call Center
Há 6 dias
Águas Lindas de Goiás, Brasil B2HR Inteligência em Gestão de Pessoas Tempo inteiro**Descrição**: - Responsável por atender chamadas telefônicas de clientes, fornecendo informações precisas e completas sobre produtos e serviços oferecidos pela empresa. - Realizar agendamentos, registrar solicitações, reclamações e sugestões dos clientes no sistema interno. - Manter um alto nível de profissionalismo e cortesia ao lidar com os...