Branch Manager- Empangeni

Há 2 dias

Natal, Brasil Hollywoodbets Tempo inteiro

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Branch Manager to be based in Empangeni, KwaZulu Natal . Do you think you have what it takes to be our newest Purple Star?

The successful candidate will manage the operations of the branch in terms of increasing stakes, managing costs, resource management, customer services and compliance.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring

  • 1-2 years in a management capacity or managerial experience.

A Bonus To Have:

  • Diploma/Degree/ NQF 4 Learnership.
  • Valid Driver’s License.
  • 1-2 years sales management.
  • 1-2 years cash management.
  • 1 year within the Gaming or Betting Industry.

What You’ll Do For The Brand:

Branch Growth

  • Manage the achievement of targets and branch growth in accordance with operational procedures.
  • Retail existing customers, grow new customer base, and generate a branch business plan in consultation with the regional manager.

Competitor Analysis

  • Conduct continuous comparisons with competitors in the area and region, looking at factors such as headcount and product offerings. Make recommendations to attract customers from competitors.

Branch Administration and Cost Management

  • Manage branch costs and budget to ensure maximum profitability and minimize risks.
  • Manage branch stock control and ensure stock taking is done weekly.
  • Manage all security aspects in the branch.

Branch Appearance

  • Ensure that the branch is always neat and tidy according to Hollywood standards.

Branch Reporting

  • Ensure that daily newsflashes provide a high-level overview of the operations for the day.

Customer Experience

  • Ensure superior customer service and customer experience. Address customer complaints and build strong relationships with regular customers.

Compliance

  • Ensure compliance with company, legislative, and legal requirements, specifically Gambling Board requirements.

Communication

  • Manage communication within the branch to ensure that all team members are aware of key business updates.

People Management

  • Manage branch team members in terms of HR policy and performance management.

Values

  • Actively promote the Hollywood values and lead by example.

What You’ll Bring To The Team:

  • Demonstrate a good understanding of betting procedures and types.
  • Excellent people management and customer service skills.
  • Good attention to detail and problem-solving skills.

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.

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