Guest Service Officer

2 meses atrás


Belo Horizonte, Brasil Accor Hotels Tempo inteiro
Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit />Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS


Job Description

Guest Service Officer – Telecommunication

You are the beginning of an exceptional guest experience. As a Guest Service Officer - Telecommunication, you will make our guests feel welcome and reflect the exceptional experience once they arrive

What is in it for you:

  1. Employee benefit card offering discounted rates in Accor worldwide for you and your family
  2. Learning programs through our Academies designed to sharpen your skills
  3. Career development opportunities with national and international promotion opportunities.

What you will be doing:

  1. Effectively manage all calls to the hotel as per company Brand Standards
  2. Consistently offer exceptional, friendly and engaging service
  3. To be constantly aware of the room situation and to strive to obtain maximum occupancy
  4. To attend to the hotel guest in all communication from inside and outside the hotel
  5. To be aware of the hotel's security, fire and safety procedure

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


Qualifications
  1. Diploma or degree in vocational hospitality or Room Division
  2. 2 to 5 years' experience, depending on education and career background
  3. Competent user of desktop applications and hotel applications
  4. Languages: fluent in English and a 2nd language would be a plus
#J-18808-Ljbffr

  • Belo Horizonte, Brasil Accor Hotels Tempo inteiro

    Company DescriptionSofitel Al Hamra Beach Resort Job DescriptionTo provide a personalized service to all the guests at the Concierge desk, in the lobby, hotel entrance and airport, fully aware and following the hotel standards and procedures. To provide uncompromising levels of cleanliness and maintenance through own responsibility. To use appropriate...


  • Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    About UsAt Novotel Miami Brickell, we pride ourselves on offering a tranquil retreat for our guests in the heart of Downtown Miami.We have an exciting opportunity for a Guest Services Agent to join our team!Job SummaryThis is a great opportunity for someone who enjoys working with people and providing exceptional customer service. As a Guest Services Agent,...


  • Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Why work at Accor Hotels?We are a global leader in the hospitality industry, welcoming individuals who share our passion for delivering exceptional guest experiences. We offer opportunities for growth and development, ensuring that your role brings purpose to your life. As you embark on this journey with us, you can explore the endless possibilities within...


  • Belo Horizonte, Brasil Accor Hotels Tempo inteiro

    COMPANY DESCRIPTIONAt Fairmont, our passion is to connect our guests to the very best of our destinations. Our hotels offer guests extraordinary places, created by combining unique architecture, expressive décor and artistry and magnificent features. Add engaging service and the result is an unforgettable guest experience.Fairmont Chicago, Millennium Park...


  • Belo Horizonte, Brasil Accor Hotels Tempo inteiro

    Your Fairmont Journey Starts Here: Are you someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Job DescriptionWe are seeking a dynamic and customer-focused Front Office Executive to join our team. As the first point of...

  • Customer Service Officer

    6 meses atrás


    Belo Horizonte, Brasil Majid Al Futtaim Tempo inteiro

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...


  • Belo Horizonte, Brasil Accor Hotels Tempo inteiro

    Job DescriptionTo supervise the Front Office operations, including the Reception, CID, and Guest Relations, ensuring that the hotel standards and procedures are fully known and followed.To ensure appropriate stock levels for the smooth run of the Front Office operations and to prepare requisitions accordingly.To control that the arrival lists are updated,...


  • Belo Horizonte, Brasil Accor Hotels Tempo inteiro

    COMPANY DESCRIPTION At Fairmont, our passion is to connect our guests to the very best of our destinations. Our hotels offer guests extraordinary places, created by combining unique architecture, expressive décor and artistry and magnificent features. Add engaging service and the result is an unforgettable guest experience. Fairmont Chicago, Millennium...


  • Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    Job DescriptionAt Accor Hotels, we offer a dynamic and challenging environment where you can grow your career as a Luxury Hotel Front Desk Manager.We are seeking an experienced and skilled Front Desk Manager to lead our team in delivering exceptional guest service and exceeding customer expectations.The ideal candidate will have 5 years of experience in...

  • Hotel Manager

    2 semanas atrás


    Belo Horizonte, Brasil Accor Hotels Tempo inteiro

    Company DescriptionEstablished in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and...

  • Director of Operations

    2 semanas atrás


    Belo Horizonte, Brasil Accor Hotels Tempo inteiro

    Company DescriptionEstablished in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and...


  • Belo Horizonte, Brasil Fresenius Medical Care Tempo inteiro

    Level Description ‘Support’ Leveling Guide consists of jobs that provide administrative and customer service support. Work is typically guided by precedent and performed using established procedures and techniques. Market Summary Performs housekeeping and janitorial duties to maintain offices, patient or guest rooms, restrooms, grounds, and public areas...

  • Management Trainee

    2 semanas atrás


    Belo Horizonte, Brasil Accor Hotels Tempo inteiro

    Company DescriptionMondrian & Hyde Ibiza Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza. Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival-inspired food...

  • Night Manager

    Há 3 dias


    Belo Horizonte, Brasil Accor Hotels Tempo inteiro

    Company Description Centrally located in the heart of Sydney CBD, we are looking for a Full Time Night Manager to join our team at the eclectic Ibis Styles Sydney Central. We are seeking an energetic and enthusiastic night expert to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well...


  • Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

    About UsWe are a global leader in the hospitality industry, welcoming individuals from diverse backgrounds and offering a range of roles to match your personality. We prioritize employee growth and well-being, ensuring that work brings purpose to your life and allows you to explore Accor's vast opportunities.By joining our team, you can create your own story...

  • Chief AI Officer

    2 meses atrás


    Belo Horizonte, Brasil Dadosfera Tempo inteiro

    (Presencial) Belo Horizonte - MG Vaga também para PcD Modelo de Contratação Negociável Presencial DESCRIÇÃO DA VAGA Qual perfil nós buscamos? Estamos em busca de uma pessoa Chief Artificial Intelligence Officer (CAIO) visionária e altamente qualificado para liderar nossa equipe de Data Science. Este papel é crucial para dirigir a estratégia de IA...


  • Belo Horizonte, Brasil Majid Al Futtaim Tempo inteiro

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...


  • Belo Horizonte, Brasil Majid al Futtaim Properties Tempo inteiro

    Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...


  • Belo Horizonte, Brasil Accor Hotels Tempo inteiro

    Company Description The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious...

  • Night Auditor

    Há 3 dias


    Belo Horizonte, Brasil Accor Hotels Tempo inteiro

    Company DescriptionMercure Darwin Airport Resort & Novotel Darwin Airport Hotel are conveniently located just a few steps away from the airport and a short 15-minute drive from the vibrant Darwin CBD, the Hotels offer a prime location for both business and leisure travellers. Be a part of this Journey… Airport Development Group (ADG) has made a significant...