
Scanavenger Customer Support Specialist
2 semanas atrás
Overview
Please don\'t apply if your English skills are not at a professional level (C1+)
ScanAvenger was founded with the sole goal of giving a boost of productivity and efficiency to those on the front line of retail, manufacturing, logistics, transport, healthcare, and other sectors.
We offer reliable, built-to-endure barcode scanners backed by one of the most responsive support teams in the industry.
ScanAvenger has been growing at an astonishing rate of 100% YOY. We’re looking for someone who wants to join a small, agile team and grow with the company. This is a hybrid role with primary responsibilities in Helpdesk support and additional involvement in global operations.
Working hours : PDT (Los Angeles Time), with one hour break.
The monthly compensation for this role ranges from $1,500 to $1,800 USD, depending on qualifications and experience.
Responsibilities Helpdesk Responsibilities (Primary)- Provide timely and professional customer support via email, chat, and phone. You’ll need to learn the product in and out.
- Learn the product in detail and assist with scanner setup, programming, and troubleshooting. No prior knowledge of barcode scanners is required.
- Escalate complex cases when needed while ensuring follow-up and resolution.
- Maintain accurate customer logs and records.
- Update and maintain the internal Knowledge Base content for recurring issues and fixes.
- Track global shipments and ensure timely delivery.
- Support e-commerce operations across our website and third-party marketplaces like Amazon and eBay.
- Help manage worldwide stock levels and coordinate with warehouses.
- Assist with new order placements and help prevent stockouts.
- Support product launch campaigns and ensure marketplace listings are accurate.
- Communicate with global suppliers and partners.
- Help with internal process documentation and task tracking.
- As close to perfect English skills (C1+ minimum) - both written and verbal.
- 3+ years of experience in a similar customer-facing or support role
- Professional email communication.
- Strong organizational and multitasking abilities
- Proven track record of ownership and task follow-through
- Resourcefulness and problem-solving mindset
- Intermediate Microsoft Office skills (especially Excel and Outlook)
- Bonus : Experience with Amazon Seller Central
- Bonus : Technical background or comfort with tech troubleshooting
- Ability to switch between customer support and internal ops tasks as needed
- Comfortable working independently and taking ownership of outcomes
-
Customer & Application Support Specialist
3 semanas atrás
Espírito Santo, Brasil buscojobs Brasil Tempo inteiroThe Division : OPTIVIQ Inc. with roots in the Pulp & Paper Industry for nearly 40 years, holding the exclusive global license for the distribution and support of OptiVision, a leading software solution for managing complex manufacturing processes. Owned by Constellation Software Inc., a global leader in vertical market software, we offer a unique...
-
Technical Support Specialist L3
3 semanas atrás
Espírito Santo, Brasil Velozient Tempo inteiroOverview We are seeking a remote, full-time Technical Support Specialist with experience in Tier 3 software support, who is bilingual in English and either Spanish or Portuguese. You will join the Customer Services team of our U.S. client. You'll investigate, diagnose, and resolve challenging product and integration problems, collaborating closely with...
-
Customer Support Hero
Há 5 dias
Espírito Santo, Brasil Shaman Tempo inteiro**About Shaman** Shaman is a leading provider of intuitive, self-service content creation tools tailored for the life sciences industry. Our platform empowers global and local marketing teams to produce high-quality, compliant content efficiently, reducing reliance on external agencies. Trusted by over 2,500 content creators from top pharmaceutical...
-
PAP Specialist
3 semanas atrás
Espírito Santo, Brasil Remote Jobs Tempo inteiroAdaptHealth Opportunity - Apply Today AdaptHealth offers full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients\' lives, please click to apply, we...
-
Customer Support Engineer I
3 semanas atrás
Espírito Santo, Brasil CloudWalk, Inc. Tempo inteiroAbout CloudWalk: We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically. The Role : You're the frontline hero, the voice of InfinitePay. In our...
-
Technical Customer Support Representative
3 semanas atrás
Espírito Santo, Brasil LearnWorlds Tempo inteiroOverview ATTN: This is not your typical support center job! At LearnWorlds, our Customer Support team is the front line of product intelligence and customer trust. We don\'t just answer questions — we diagnose, solve, and elevate every interaction into a meaningful experience. This is an entry-level remote role for LATAM, ideal for someone who may not have...
-
Technical Support Specialist
3 semanas atrás
Espírito Santo, Brasil Convergint Tempo inteiroWhy consider this job opportunity Competitive salary ranging from $32 to $36 per hour Opportunity for career advancement within a rapidly growing organization Comprehensive benefits package including medical, dental, and vision plans Paid parental leave and 401K matching plan Supportive and inclusive workplace culture that prioritizes employee...
-
Customer Mktg Specialist
4 semanas atrás
Buenos Aires, Espírito Santo, Brazil Logitech Tempo inteiroOverviewJoin to apply for the Customer Mktg Specialist role at Logitech.Logitech is the sweet spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.Logitech supports a hybrid work model with remote and on-site options, allowing teams to be split between working remotely and in-house...
-
Core Support Expert
3 semanas atrás
Santo André, Brasil Docusign Tempo inteiroCompany Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until...
-
Technical Customer Support Manager
3 semanas atrás
Espírito Santo, Brasil Influx Tempo inteiroOverview Technical Customer Support Manager - 100% Remote Join to apply for the Technical Customer Support Manager - 100% Remote role at Influx We’re Influx.com — and we’re on a mission to disrupt the traditional customer experience and talent industries. Our model helps global companies build flexible, high-performing teams that deliver...