Technical Support Specialist

1 dia atrás

Espírito Santo, Brasil Convergint Tempo inteiro
Why consider this job opportunity

Competitive salary ranging from $32 to $36 per hour

Opportunity for career advancement within a rapidly growing organization

Comprehensive benefits package including medical, dental, and vision plans

Paid parental leave and 401K matching plan

Supportive and inclusive workplace culture that prioritizes employee well-being

Flexibility to work remotely

What to Expect (Job Responsibilities)
  • Provide remote technical support for installation, programming, testing, and servicing of security systems and equipment
  • Read and interpret blueprints, schematics, and manuals to determine installation procedures
  • Execute technical aspects of multiple projects, including programming and customer training
  • Collaborate with project managers to coordinate project activities and improve customer satisfaction
  • Mentor less experienced staff and assist in troubleshooting and problem resolution
What is Required (Qualifications)
  • Minimum of 2+ years of related field experience
  • Strong technical skills in electronic security systems and programming
  • Excellent verbal, written, and interpersonal communication skills
  • Solid organizational skills with the ability to manage multiple projects simultaneously
  • Advanced computer skills including familiarity with MS Office applications
How to Stand Out (Preferred Qualifications)
  • Experience in electronic security, fire alarm & life safety, or building automation industries
  • Familiarity with networking and data management
  • Understanding of relay logic and physical security systems

#SecuritySystems #TechnicalSupport #CareerOpportunity #InclusiveWorkplace #CompetitivePay

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