FBA Program Manager, FBA Invoicer PM
4 semanas atrás
Are you someone that can make a huge impact on Amazon's ability to drive our business growth? Are you equally comfortable digging into business and technical requirements, as drilling into metrics development and reporting? Then this is the position for you We are looking for a Program Manager to own and orchestrate initiatives related to sellers' journey with Invoicer in FBA. The successful candidate will have a very experience-oriented approach to solve sellers' on-boarding issues and a strong attention to detail, great communication and writing skills in English and Portuguese and will be comfortable working multiple sources of information and business areas. Key job responsibilities The FBA Invoicer PM will support business growth with a focus on improving seller's journey to onboard in FBA. You will need to create mechanisms to map sellers' pain points and address them via short and long-term solutions with the proper teams. You will own seller support content and should provide 2nd level support for complex cases, managing cases that Seller Support and NAMs could not solve by diving deep and escalating the problem to the correct teams when necessary. To support your solutions and decisions, you will need to work with the correct data, reports and KPIs, extracting and handling data using SQL tools. A day in the life On a day-to-day basis, the Invoicer PM will monitor key indicators related to Invoicer seller funnel (often created by the Invoicer PM), and look for ways to streamline launches in FBA: they will unblock seller launches in FBA by providing assistance to account managers/seller support teams; support product managers with insights of major seller pain points during FBA onboarding and create programmatic mechanisms/new metrics to improve and monitor Invoicer's SX. About the team FBA Invoicer team owns the sellers' journey with Invoicer in FBA and our goals are to facilitate sellers onboarding in Invoicer FBA and support their operations with Invoicer. We work in a great partnership with Product team to design innovations that will drive sellers' growth and improve their experience with FBA. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Basic Qualifications Experience in program or project management Preferred Qualifications Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr
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FBA Program Manager, FBA Invoicer PM
3 semanas atrás
São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroAre you someone that can make a huge impact on Amazon's ability to drive our business growth? Are you equally comfortable digging into business and technical requirements, as drilling into metrics development and reporting? Then this is the position for you! We are looking for a Program Manager to own and orchestrate initiatives related to sellers' journey...
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FBA Program Manager, FBA Invoicer PM
Há 3 dias
Greater São Paulo Area, Brasil Amazon Tempo inteiroDescriptionAre you someone that can make a huge impact on Amazon's ability to drive our business growth? Are you equally comfortable digging into business and technical requirements, as drilling into metrics development and reporting? Then this is the position for youWe are looking for a Program Manager to own and orchestrate initiatives related to sellers'...
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São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroPrior experience in sales or business development role, preferably in eCommerce, online services and retail industries. - Demonstrated drive to set and achieve high-bar goals while not compromising on the quality of the work. - Good communication and presentation skills. - Ability to work in fast-paced environment and deal with ambiguity. - Effective data...
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Fba & Ef Program Manager, Retention & Growth
3 semanas atrás
São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. - C41 Tempo inteiro3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining...
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Sr Program Manager
Há 2 dias
Sao Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- Experience defining program requirements and using data and metrics to determine improvementsAre you looking for a new challenge...
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Program Manager, Fba Onsite Program
4 semanas atrás
Sao Paulo, Brasil Amzn Servicos de Varejo do Bra Tempo inteiroBachelor’s degree or equivalent work experience- Ability to work independently in a self-service environment- Previous experience in creating processes, root-cause analysis, developing metrics and problem solving- Ability to build dashboards, data visuals and work with various sources of information- Advanced computer skills using Excel (advanced formulas...
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Commercial Program Manager, Fba
4 semanas atrás
Sao Paulo, Brasil Amzn Servicos de Varejo do Bra Tempo inteiroBA/BS degree or equivalent experience including 4+ years of sales experience in eCommerce, retail technology, SaaS, or software industries- Proven track record of success in a targets-driven environment- Skilled in phone-based development with strong objection-handling skills- Excellent written and verbal communication skills with the ability to persuade,...
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Technical Account Manager, Fba Invoicer Program
1 semana atrás
Sao Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro1+ years of customer service experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in payments or e-commerce Are you someone that can make a huge impact on Amazon's ability to drive our business growth? Are you equally comfortable digging into business and technical requirements, as drilling into...
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Program Manager, Fba Onsite Program
3 semanas atrás
São Paulo, Brasil Amzn Servicos De Varejo Do Bra Tempo inteiroJob summary Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon's Brazil team! We are looking for a talented Program Manager to support operations and expansion in Brazil. You will own the business operations, stream line processes. You will work directly with business leadership,, legal, Operations,...
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Sr Product Manager
4 semanas atrás
Sao Paulo, Brasil Amzn Servicos de Varejo do Bra Tempo inteiroExperience in product strategy, design and development- Experience leading cross-functional teams including engineering to deliver large-scale projects- Fluency in English (business level; speaking and writing)- Passion for creating innovative solutions for consumers- Ability to work in a fast-paced environment where continuous innovation is desiredJob...