Strategy & Planning Program Manager

4 semanas atrás

São Paulo, Brasil Uber Tempo inteiro
**About the Role**
As a Program Manager on the Strategy and Planning team for LATAM, you'll play a key role in shaping and supporting our regional tech strategy. You'll collaborate with both regional and global teams across different areas of the business to turn ideas into action - driving impact and improving the way we serve our customers.
In this role, you'll help bring complex global projects to life in the LATAM region, making sure they align with local priorities and removing any roadblocks along the way. You'll be the connector who brings the right people together, keeps everyone moving in the same direction, and ensures we deliver smart, effective solutions that make a difference.
We're looking for someone who's hands-on, very comfortable with data and analysis, and passionate about solving problems. If you enjoy working across teams, thrive in dynamic environments, and know how to build strong relationships, this could be the perfect fit for you.
**What you will do**:
- **Design and implement smart tech solutions** that support customer service strategies across Latin America, using data to guide decisions
- **Lead initiatives to improve the tools and technologies** our customer-facing teams use, working closely with regional and global partners
- **Use both data and user feedback** to understand support needs and turn those insights into meaningful technology improvements
- **Coordinate cross-functional teams** to successfully launch complex global projects in the region - keeping efforts aligned, prioritized, and on track
- **Dive deep into challenges to find root causes and propose clear, actionable solutions**:
- **Build strong relationships with key stakeholders** across regional and global teams - including CX, GSO, GDX, Engineering, and CO - to drive collaboration and shared success
**Basic Qualifications**
- **Strong strategic thinking and problem-solving skills** - You can spot challenges, design smart solutions, and drive them through to execution
- **Solid program or project management experience** - You're comfortable managing multiple moving parts, navigating resource limits, and keeping teams focused and aligned
- **Excellent stakeholder management** - You know how to build trust, influence without authority, and drive results even when you're not the direct owner
- **Clear and confident communicator** - You can craft strong written messages, build impactful presentations, and tailor your message to different audiences
- **Hands-on mindset** - You're not afraid to roll up your sleeves and dive into the details to get things done
- **High adaptability and a bias for action** - You thrive in fast-paced environments and can adjust quickly to shifting priorities
- **Strong execution and high standards** - You follow through, refine processes, and don't stop until things run smoothly
- **Curious and business-minded** - You're always looking to learn more about the business and how to make tools and processes better
- **Language fluency** - Full fluency in English is required; fluency in Spanish or Portuguese depending on location
- **Experience** - 7+ years in program or project management, strategy, operations, or a related field
**Preferred Qualifications**
- High-growth operations or startup experience
- SQL
- Six Sigma, Change Management, and/or Project Management certifications

  • Strategy & Planning manager

    2 semanas atrás

    São Paulo, Brasil Didi Tempo inteiro

    Strategy & Planning manager We are seeking a Strategy & Planning Manager to plan and execute projects to sustain business growth and achieve the long-term vision of 99Abastece, a fuel marketplace developed by 99 that connects drivers and gas stations. Company Overview If you see technology as a way to smooth your path in life, our team does too: Your Path,...

  • Strategy & Planning manager

    2 semanas atrás

    São Paulo, Brasil 99 Tempo inteiro

    Join to apply for the Strategy & Planning manager role at 99 About The Company If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our...

  • Senior Manager – Strategy

    Há 3 dias

    São Paulo, Brasil 99 Tempo inteiro

    Overview Senior Manager – Strategy & Planning (S&P) at 99 is a leadership role that sits at the intersection of Finance, Operations, and Strategy. The successful candidate will own P&L leadership, strategic planning, and OKR governance across multiple business units while partnering closely with C‑Level executives and cross‑functional stakeholders. Key...

  • Strategy & Planning Program Specialist

    Há 24 horas

    São Paulo, Brasil Uber Tempo inteiro

    Join to apply for the Strategy & Planning Program Specialist role at Uber About The Role The Operational Excellence team's mission is to accelerate agent performance and optimize processes across Uber's LATAM and global support operations, driving improvements in efficiency (AHT ↓) and customer satisfaction (CSAT ↑). We partner with internal teams and...

  • Strategy & Planning manager

    2 semanas atrás

    São Paulo, Brasil Didi Tempo inteiro

    Strategy & Planning managerWe are seeking a Strategy & Planning Manager to plan and execute projects to sustain business growth and achieve the long-term vision of 99Abastece, a fuel marketplace developed by 99 that connects drivers and gas stations. Company OverviewIf you see technology as a way to smooth your path in life, our team does too: Your Path, Our...

  • Business Strategy Planning

    Há 24 horas

    São Paulo, Brasil UCB S.A. Tempo inteiro

    At UCB, we put our heart, soul, and skills into making a difference for people living with severe diseases. Working together to push the boundaries, we combine the best of our talents to unlock innovation. Will you join us on our pioneering adventure? To strengthen our team, we are looking to fill the position of Business Strategy Planning Manager. Key...

  • Business Strategy Planning

    2 semanas atrás

    São Paulo, São Paulo, Brasil UCB Tempo inteiro R$90.000 - R$120.000 por ano

    At UCB, we put our heart, soul, and skills into making a difference for people living with severe diseases. Working together to push the boundaries, we combine the best of our talents to unlock innovation. Will you join us on our pioneering adventure?To strengthen our team, we are looking to fill the position of Business Strategy Planning Manager.Key...

  • Senior Manager

    Há 24 horas

    São Paulo, Brasil Didi Tempo inteiro

    Senior Manager – Strategy & Planning (S&P) Job Locations: BR-SP-Sao Paulo | BR-SP-Sao Paulo. ID: . Category: Operation & Strategy - Mobility. Employee Class: Regular. Company Overview If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey. We believe in technology that connects talented people who embrace...

  • Senior Strategy

    4 semanas atrás

    Sao Paulo, Brasil Rappi Tempo inteiro

    Es el momento de que te unas a nosotros para demostrar al mundo que somos la empresa que viene a cambiar paradigmas, donde revolucionamos las horas, los minutos y los segundos.Porque en RappiVEMOS OPORTUNIDADES donde otros ven problemas.VEMOS CERCANÍA donde otros ven distancia.VEMOS ADRENALINA donde otros ven presión.Únete a un equipo en el que todos...

  • Senior Strategy

    Há 3 dias

    Sao Paulo, Brasil Rappi Tempo inteiro

    Es el momento de que te unas a nosotros para demostrar al mundo que somos la empresa que viene a cambiar paradigmas, donde revolucionamos las horas, los minutos y los segundos. Porque en Rappi VEMOS OPORTUNIDADES donde otros ven problemas. VEMOS CERCANÍA donde otros ven distancia. VEMOS ADRENALINA donde otros ven presión. Únete a un equipo en el que todos...