ServiceNow Developer with Now Assist/AI

Há 3 dias

Brasília, Brasil Tata Consultancy Services Tempo inteiro

Come to one of the biggest IT Services companies in the world Here you can transform your career Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are seeking an experienced "ServiceNow Developer"to design, implement, and maintain comprehensive ServiceNow solutions across multiple modules and business processes.Responsibility:Platform Development & Configuration: Develop and maintain ServiceNow applications using JavaScript, HTML, and platform best practices Configure Business Rules, UI Policies, Client Scripts, and Data Policies to enforce business logic and enhance user experience Build custom workflows using Workflow Editor and Flow Designer for complex automation scenarios Create and optimize Service Catalog items, record producers, and order guides with advanced variable logic Proficiency in JavaScript, HTML, and ServiceNow platform architecture Experience with ITSM, HRSD, ITOM, Discovery, Service Mapping and Now Assist Strong understanding of ServiceNow administration and configuration management Ability to translate complex business requirements into technical solutions Experience with integration technologies and API development Configure Incident Management processes including categorization, SLAs, auto-assignment rules, and escalation procedures Implement Major Incident Management workflows with communication templates and war room functionality Design Request Management workflows with approval chains and fulfillment automation Certified System Administrator (CSA) Certified Application Developer (CAD) Certified Implementation Specialist (CIS) – ITSM, HRSD, or CSM Now Assist Certification Certified Technical Architect (CTA) – for senior-level candidates Micro-Certifications – such as Flow Designer, Virtual Agent, or Performance AnalyticsWhat can you expect from us?• Professional development and constant evolution of your skills, always in line with your interests. • Opportunities to work outside Brazil • A collaborative, diverse and innovative environment that encourages teamwork.What do we offer?TCS Benefits – Brazil: Health insurance Dental Plan Life insurance Transportation vouchers Meal/Food Voucher Childcare assistance Gympass TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates Partnership with SESC Reimbursement of Certifications Free TCS Learning Portal – Online courses and live training International experience opportunity Discount Partnership with Universities and Language Schools Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire TCS Gems – Recognition for performance Xcelerate – Free Mentoring Career PlatformAt TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer#BuildingonbeliefID:

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