Implementation Success Analyst

3 semanas atrás

São Paulo, Brasil Caderno Nacional Tempo inteiro

Overview

Were looking for an Implementation Success Analyst to lead client onboarding and ensure an excellent implementation experience for our customers. You will play a key role in driving product adoption and long-term success by guiding clients through all stages of implementation from kickoff and configuration to go-live and post-launch support.

Responsibilities
  • Lead and manage the onboarding process for clients, ensuring a smooth transition to using the platform.
  • Develop and implement integration playbooks that promote quick and effective adoption of the solutions.
  • Collaborate with internal teams to configure and customize the platform according to each client's specific needs.
  • Conduct training sessions and workshops with clients to ensure full understanding and utilization of the platform's functionalities.
  • Monitor the progress of implementation, identify and resolve potential issues, and adjust plans as necessary.
  • Provide ongoing support during the integration phase, ensuring clients feel comfortable and well-informed.
  • Work closely with clients to understand their needs and expectations, adjusting the onboarding approach to meet those demands.
  • Analyze adoption and engagement metrics to ensure clients are maximizing the value of the solution.
Requirements
  • Proven experience managing B2B onboarding or implementation of HR, ERP, or SaaS solutions, preferably with enterprise clients.
  • Experience building and executing integration playbooks and training programs.
  • Familiarity with tools such as Asana, HubSpot, Salesforce, or other CRM/project management platforms is a plus.
  • Fluent English (spoken and written) for working with global clients and internal teams.
Benefits
  • Flexible Benefits
  • Transportation or Mobility Allowance
  • Health & Dental Plans
  • Life Insurance
  • Birthday Day Off
  • Gympass & Totalpass
  • Hybrid Work Model: Work from the office 3 times a week, with mandatory office presence during the last week of each month.

Os interessados devem se candidatar através do portal Caderno Nacional

#J-18808-Ljbffr

  • Implementation Success Analyst

    Há 3 dias

    São Paulo, Brasil Oitchau - Controle de Ponto & Timesheets Tempo inteiro

    We are Oitchau, a fast-growing company focused on transforming how businesses manage time and attendance. We’re looking for an Implementation Success Analyst to lead client onboarding and ensure an excellent implementation experience for our customers. You will play a key role in driving product adoption and long-term success by guiding clients through all...

  • Implementation Success Analyst

    Há 3 dias

    São Paulo, Brasil Day.io - Time Tracking & Shifts Tempo inteiro

    Overview We are Oitchau, a fast-growing company focused on transforming how businesses manage time and attendance. We’re looking for an Implementation Success Analyst to lead client onboarding and ensure an excellent implementation experience for our customers. You will play a key role in driving product adoption and long-term success by guiding clients...

  • Customer Success Analyst

    Há 5 dias

    são paulo, Brasil SOTER Tempo inteiro

    About Soter: Soter is an AI-powered recruiting platform helping agencies and families fill caregiving and frontline roles faster. We’re solving a critical U.S. workforce gap — starting with developmental disability care and expanding across healthcare, hospitality, and other high-turnover sectors. Role Overview: We’re seeking a Customer Success Analyst...

  • Senior Implementation Analyst

    2 semanas atrás

    Sao Paulo, Brasil Hexagon Asset Lifecycle Intelligence Tempo inteiro

    **Responsibilities**: **Hexagon’s Asset Lifecycle Intelligence division** (Hexagon) is seeking a **Senior Implementation Analyst** within our ALI Americas group **.** This position is based in São Paulo. Are you ready for your next professional challenge? If so, please take a look at this great opportunity: - Provides feedback based on client...

  • Senior Implementation Analyst

    1 semana atrás

    Sao Paulo, Brasil Hexagon Asset Lifecycle Intelligence Tempo inteiro

    **Responsibilities**: **Hexagon’s Asset Lifecycle Intelligence division** (Hexagon) is seeking a **Senior Implementation Analyst** within our ALI Americas group **.** This position is based in São Paulo. Are you ready for your next professional challenge? If so, please take a look at this great opportunity: - Provides feedback based on client...

  • Implementation Success

    Há 7 dias

    São Paulo, Brasil Layer Up Tempo inteiro

    Get AI-powered advice on this job and more exclusive features. Description: Mais de 170 profissionais do time Layer Up concordam que essa é uma excelente empresa para se trabalhar. Somos GPTW por 5 anos consecutivos e, recentemente, eleitos pelo selo como 4ª melhor empresa para se trabalhar no segmento editorial! Já transformamos mais de 200 negócios, em...

  • Senior Implementation Analyst, Services

    4 semanas atrás

    São Paulo, Brasil Hexagon AB Tempo inteiro

    Workplace Type: Onsite Business Unit: ALI Responsibilities Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking a Senior Implementation Analyst within our ALI Americas group. This position is based in Rio de Janeiro - Brasil. Works directly with client, providing creative solutions to customer application needs Provide consulting...

  • Consultor Customer Success Implementation Iii

    4 semanas atrás

    Sao Paulo, Brasil Vem Pra Vivo Tempo inteiro

    Vice-Presidência: VP B2BDiretoria de Operações Comerciais e Produtos**Local de Trabalho**: São Paulo**Responsabilidades e atribuições**- Atuar como Consultor de Customer Success III, incluindo processos de implantação e life cycle management, atuando em conjunto com os times de Vendas, Produtos, Pré Vendas e Area Técnica.- Realizar a gestão de...

  • Implementation Analyst

    4 semanas atrás

    São Paulo, Brasil Tink Tempo inteiro

    Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • Implementation Analyst

    2 semanas atrás

    São Paulo, São Paulo, Brasil Visa Tempo inteiro R$90.000 - R$120.000 por ano

    Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...