
SuccessFactors Support Analyst
3 semanas atrás
Job Title: SuccessFactors Support Analyst
Type: Contract
Job Description:
- Support and improve SAP SuccessFactors Onboarding module in an indefinite-term project.
- Senior profile with at least 7 years of experience, fluent in English (C1) and Portuguese, interacting with global teams (Indian, Mexican). Immediate start preferred.
- Support Analyst will maintain ADM systems, ensuring high availability. Responsibilities include supporting onboarding processes, managing system tickets, and liaising between HR, IT, and end users to ensure a seamless onboarding experience.
Responsibilities:
- Provide functional and technical expertise in process areas and integration points.
- Understand global templates and regional solutions; resolve tickets while maintaining solutions.
- Follow ADM IT processes, update tickets, and document resolutions.
- Configure minor system enhancements per standards and design documents.
- Support audits, ensure compliance with security standards.
- Collaborate with teams for process improvements.
- Support SuccessFactors Onboarding module, troubleshoot issues, monitor integrations.
- Assist with configuration updates, testing, deployment, and user support.
- Manage user roles, generate reports, participate in upgrades, and provide training.
Mid-Senior level
Employment typeContract
Job functionInformation Technology
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