Enterprise Account Executive

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

About Our Business in Japan:

In April 2022, we established our Japanese subsidiary, led by Country Manager Kenichiro Ina. Since then, we have experienced rapid growth and have become a trusted partner for enterprise companies across various industries.

Currently, our team consists of approximately 18 members, playing key roles such as Account Executives (AE), Sales Development Representatives (SDR), Pre-sales, Customer Success Managers (CSM), Marketing, and Partner Sales.

Together, we are dedicated to enhancing business efficiency, driving innovation, and supporting digital transformation.

We take pride in serving over 60 enterprise customers in Japan, including industry-leading companies such as Sony, Sumitomo Mitsui Card, Casio, Belluna, and SoftBank. These companies leverage our solutions to achieve significant business outcomes and maintain competitiveness in an ever-evolving digital landscape.

About the Role:

As an Enterprise Account Executive, you will play a critical role in expanding our footprint within large Japanese enterprises (1,000+ employees). This position requires a strategic, consultative approach to sales, working closely with C-level executives and key decision-makers across IT and business units to help drive large-scale digital transformation.

• Strategize and execute plans to acquire and expand relationships with large enterprise customers in Japan.
• Build and maintain trusted relationships with senior executives (CIOs, CTOs, business leaders), fostering strong partnerships that drive mutual growth.
• Navigate long, complex sales cycles and manage the intricacies of enterprise procurement processes.
• Use account-based selling strategies to develop personalized solutions, increasing customer lifetime value.
• Ensure alignment with the broader team by collaborating with Marketing, Solutions Engineers, and Customer Success to deliver exceptional value to customers.
• Use Salesforce to track and manage pipeline health, providing clear visibility into sales progress and forecasts.

• 5+ years of experience in enterprise SaaS sales, with proven success in managing large-scale deals and long sales cycles.
• Extensive experience working with C-level executives, influencing key decision-makers in the IT and business sectors.
• Deep understanding of enterprise sales cycles, procurement processes, and the ability to manage multi-stakeholder decisions.
• Account-based selling experience and a proven track record of developing long-term relationships with enterprise customers.
• Native-level Japanese proficiency and strong knowledge of Japanese business customs and protocols.

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy (every location is different)
• Immediate eligibility for birthing and non-birthing parental leave
• Wellbeing and Home Office allowances
• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• Every full-time employee receives stock options, allowing them to share in the company’s success
• We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
• And more benefits tailored to each country

This job description is for a role at Contentsquare in Japan. Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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