ICQA Operations Manager

3 semanas atrás

Região Geográfica Intermediária do Recife, Brasil Amazon Tempo inteiro

Overview

Join to apply for the ICQA Operations Manager role at Amazon .

This position will be based in Recife region. This Area Manager position has complete responsibility for overall Inventory Control and Quality Assurance.

Responsibilities
  • Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations.
  • Review & analysis of customer defect data with development of corresponding action plans to reduce defects.
  • Develop & execute daily, weekly & monthly action plans that increase quality, inventory accuracy & service.
  • Partner with Area Managers & Operations Managers in the communication of policies.
  • Follow up to ensure compliance & consistency for policies & procedures surrounding Inventory Control & Quality.
  • Plan & execute cycle counts as described in each area of the facility.
  • Establish & maintain inventory handling procedures within the building.
  • Plan for & identify root causes of inventory deviation through cause & effect analysis.
  • Lead & supervise associates in Inventory Control/Quality Assurance operations. Responsible for the overall direction, coordination, & evaluation of the operation.
  • Carry out supervisory responsibilities in accordance with the organization's policies & procedures: to include interviewing & training exempt & nonexempt employees; full accountability for setting & meeting operational goals; strategic planning & forecasting; assigning & directing work; appraising performance; rewarding & disciplining employees; resolving problems; & staffing; as well as developing standard operating procedures.
  • Drive process improvements & the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
  • Candidate must be able to teach & educate managers and associates on the importance of inventory control & quality assurance.
Basic Qualifications
  • Bachelor’s Degree
  • Inventory & Quality Assurance Management experience
  • Supervisory experience in a Distribution or Manufacturing environment
  • Fluent in Portuguese and Advanced in English
  • WMS, SQL, Excel and reports analyses experience
Preferred Qualifications
  • Strong analytical, math, data analysis, listening & communication skills
  • APICS certification
  • Ability to show Inventory & Quality improvement in a continually improving environment
  • Ability to quickly pick up various software systems and data analysis tools

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Servicos de Varejo do Brasil Ltda.

Job ID: A

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Distribution and Other
Industries
  • Software Development
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