Systems Analyst 4-support

4 semanas atrás

São Paulo, São Paulo, Brasil Oracle Tempo inteiro
Systems Analyst 4-Support-22000BET
**Applicants are required to read, write, and speak the following languages***: English
**Preferred Qualifications**
Technical Skills:
- Advanced knowledge on Oracle Fusion Middleware Family: WebLogic and OAM/OIM Suite or SOA Suite/ OIC.
- Advanced knowledge on Java, Phyton, and/or Security.
- Intermediate knowledge on Cloud Computer, Devops, MicroServices, Dockers.
Soft Skill:
- Communication in Portuguese and English, flexibility and problem-solving.
- Deliver solutions to the Oracle customer base while serving as an advocate for customer needs.
- Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues.
- Work closely with client and team to understand and set expectations, as well as work closely with Oracle and third-party vendors to ensure delivery.
**Education**:
- Graduate in Computer Science or similar courses
**Detailed Description and Job Requirements**
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As an Advisory Systems Engineer, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.
**Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.**
**Job**: Support
**Travel**: Yes, 25 % of the Time
**Location**: BR-BR,Brazil-Sao Paulo
**Job Type**: Regular Employee Hire
**Organization**: Oracle

  • SuccessFactors Support Analyst

    Há 2 dias

    São Paulo, São Paulo, Brasil GeorgiaTEK Systems Inc. Tempo inteiro

    Job Title: SuccessFactors Support Analyst Type: Contract Job Description: Support and improve SAP SuccessFactors Onboarding module in an indefinite-term project. Senior profile with at least 7 years of experience, fluent in English (C1) and Portuguese, interacting with global teams (Indian, Mexican). Immediate start preferred. Support Analyst will...

  • SuccessFactors Support Analyst

    Há 3 dias

    São Paulo, São Paulo, Brasil GeorgiaTEK Systems Inc. Tempo inteiro

    Job Title: SuccessFactors Support AnalystType: ContractJob Description:Support and improve SAP SuccessFactors Onboarding module in an indefinite-term project.Senior profile with at least 7 years of experience, fluent in English (C1) and Portuguese, interacting with global teams (Indian, Mexican). Immediate start preferred.Support Analyst will maintain ADM...

  • Successfactors Support Analyst

    Há 5 horas

    São Paulo, São Paulo, Brasil GeorgiaTEK Systems Inc. Tempo inteiro

    Job Title:SuccessFactors Support AnalystLocation:Remote- BrazilType:ContractLanguage:English & Portuguese- C1 LevelJob Description:- Indefinite-term support and improvement project.- Senior profile and at least 7 years of experience, C1 English and Portuguese, interacting with global teams (Indian, Mexican). Immediate start if possible.- Base técnica -The...

  • Successfactors Support Analyst

    52 minutos atrás

    São Paulo, São Paulo, Brasil GeorgiaTEK Systems Inc. Tempo inteiro

    Job Title: SuccessFactors Support Analyst Location: Remote- Brazil Type: ContractLanguage: English & Portuguese- C1 Level Job Description:Indefinite-term support and improvement project.Senior profile and at least 7 years of experience, C1 English and Portuguese, interacting with global

  • Support Analyst

    Há 2 dias

    São Paulo, São Paulo, Brasil Cognizant Tempo inteiro

    **Job Title**Support Analyst**Who We Are****Job Summary**As a Support Analyst in Transportation Management you will leverage your expertise in database management ASP.NET MVC Framework and Javascript to support and enhancement our systems. You will work in a hybrid model collaborating with teams to ensure efficient data handling and security. Your role will...

  • It Support Analyst

    1 dia atrás

    São Paulo, São Paulo, Brasil Kore Tempo inteiro

    **Are you an energetic, enthusiastic, IT Support Professional?** If you are an experienced Support Analyst, then you may be the person our team needs.We are seeking an IT professional with experience providing end-user support to join our team as an IT Support Analyst.The IT Support Analyst is responsible for providing end user support for hardware,...

  • IT Support Analyst

    Há 2 dias

    São Paulo, São Paulo, Brasil Digibee Tempo inteiro

    Join to apply for the IT Support Analyst role at Digibee Join to apply for the IT Support Analyst role at Digibee About DigibeeDigibee is an iPaaS that scales integration workflows while reducing cost and technical debt. Rather than require specialized integration experts, Digibee lets every developer quickly build, test, deploy, govern, and monitor...

  • Desktop Support Analyst

    Há 2 dias

    São Paulo, São Paulo, Brasil Cognizant Tempo inteiro

    **Desktop Support Analyst - SJC/SP****Who We Are****What You'll Do**As a Desktop Support Analyst, you will work directly with qualified teams, with the aim of achieving good results and improvements through the service and support offered.**Key Responsibilities**- Provide physical access to suppliers on demand to site/communication rooms - IDF/MDF/MMR and...

  • Junior FMS Projects Analyst

    1 semana atrás

    São Paulo, São Paulo, Brasil Particle Measuring Systems Tempo inteiro

    Join to apply for the Junior FMS Projects Analyst role at Particle Measuring Systems Join to apply for the Junior FMS Projects Analyst role at Particle Measuring Systems Get AI-powered advice on this job and more exclusive features. Do you want to be part of a business that genuinely values entrepreneurialism , innovation and individual accountability? ...

  • Support Analyst

    1 semana atrás

    São Paulo, São Paulo, Brasil Mitel Tempo inteiro

    At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.Overview:Acting as a technical support analyst for MS Teams Room and Cloud...