Client Success Manager
1 dia atrás
Our client is a digital marketing agency specializing in providing digital marketing services to home services businesses across the USA. They are seeking an experienced client Success Manager to join their team.
**About the role**:
**Professional fluency in English is essential.**
**Experience in digital marketing agencies is required.**
**What you'll be doing**:
- Build and nurture strong relationships with clients, understanding their business goals and ensuring the client's services align with their needs.
- Serve as the main point of contact for clients, addressing inquiries and concerns promptly.
- Develop and implement account strategies to drive client satisfaction, retention, and growth.
- Collaborate with clients to understand their objectives and tailor our client's services to meet their expectations.
- Work closely with cross-functional teams to ensure the successful execution of client projects.
- Coordinate project timelines, deliverables, and communication to meet client expectations.
- Identify up-sell and cross-sell opportunities within existing accounts to drive revenue growth.
- Provide regular reports to clients on project progress and results.
- Ensure a high level of client satisfaction by proactively managing expectations.
**Who are we looking for?**
- Minimum 4 years of experience as a Client Success Manager.
- **Fluent in English oral and written.**:
- Friendly, personable demeanor with a standout smile and energy that puts clients at ease.
- Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Excellent organizational and time management abilities, with a keen attention to detail and strong project management skills.
- Strategic thinking and problem-solving skills, with the ability to identify and fix issues proactively.
- Proficiency in **CRM software, Microsoft Office suite**, and familiarity with tools like **GHL, ClickUp**, and **Slack**.
- **Experience in digital marketing agencies is required.**
**Position**: Client Success Manager
**Remote Status**: Fully Remote
**Preferred Location**: Global
**Working Hours**: 9 am to 6 pm EST
**Holidays**: US Local Holidays
**Salary**: USD 2200 to USD 2800 per month
**Internal Job ID**: 0337
-
Client Success Manager
2 semanas atrás
Goiânia, Goiás, Brasil Bionic Talent Tempo inteiroJoin to apply for the Client Success Manager - 0671 - Brazil role at Bionic Talent 3 days ago Be among the first 25 applicants Join to apply for the Client Success Manager - 0671 - Brazil role at Bionic Talent This range is provided by Bionic Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more....
-
Client Success Manager
1 semana atrás
Goiânia, Goiás, Brasil Bionic Talent Tempo inteiro US$21.600 por anoAbout the Client: Our client is a digital marketing agency specializing in providing digital marketing services to dental practices across the USA. They are seeking an experienced Account Manager to join their team. About the role: We are seeking a motivated, self-driven Client Success Manager for our client. The ideal candidate should have a proven track...
-
Client Success Manager- 361
Há 5 dias
Goiânia, Goiás, Brasil Bionic Talent Tempo inteiro**About the Client**:Our client is a digital marketing agency specializing in providing digital marketing services to home services businesses across the USA. They are seeking an experienced client Success Manager to join their team.**About the role**:**Professional fluency in English is essential.****Experience in digital marketing agencies is...
-
Client Success Manager
1 semana atrás
Goiânia, Goiás, Brasil Bionic Talent Tempo inteiro US$1.800 - US$2.400 por anoAbout the Client:Our client is a specialized digital marketing agency focused exclusively on supporting mental health professionals. They partner closely with therapists, psychologists, and mental health clinics to enhance online visibility, drive organic traffic, and generate high-quality leads. With a deep understanding of the unique needs of the mental...
-
Customer Success Manager
1 dia atrás
Aparecida de Goiânia, Goiás, Brasil SYN SOLUCAO EM SAUDE LTDA Tempo inteiroobre nós:A **SYN SAÚDE**, uma empresa em crescimento e líder em transformação na área da saúde e está buscando um Customer Success altamente qualificado para atuar como elo estratégico entre os hospitais parceiros e nossa plataforma. Esse profissional será responsável por garantir a implementação eficiente da SYN nos hospitais, facilitando o...
-
Customer Success Manager
2 semanas atrás
Goiânia, Goiás, Brasil buscojobs Brasil Tempo inteiroDescrição Do TrabalhoA Jusfy está em busca de uma pessoa líder de Customer Success para compor o time Somos uma startup jurídica que busca constantemente soluções para facilitar a vida dos advogados e advogadas do Brasil. Atuamos na área de tecnologia, desenvolvendo produtos e ferramentas que auxiliam na produtividade diária dos nossos...
-
Customer Success Manager
1 dia atrás
Goiânia, Goiás, Brasil buscojobs Brasil Tempo inteiroDescrição Do TrabalhoA Jusfy está em busca de uma pessoa líder de Customer Success para compor o time Somos uma startup jurídica que busca constantemente soluções para facilitar a vida dos advogados e advogadas do Brasil. Atuamos na área de tecnologia, desenvolvendo produtos e ferramentas que auxiliam na produtividade diária dos nossos clientes....
-
Client Portfolio Manager
Há 6 dias
Goiânia, Goiás, Brasil beBeeAccount Tempo inteiro US$22.000 - US$28.000Key Account Manager RoleThe purpose of this role is to serve as the primary point of contact for a portfolio of clients, ensuring their needs are met and exceeded through proactive communication, effective issue resolution, and tailored account strategies.To be successful in this position, you will need to possess excellent interpersonal and organizational...
-
Customer success manager mid market
Há 2 dias
Goiânia, Goiás, Brasil Netvagas Tempo inteiroJoin to apply for the Customer success manager mid market role at Netvagas 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. RESPONSABILIDADES Gerir carteira de clientes no formato mid/high touch de forma consultiva, estratégica e preditiva Monitorar e analisar indicadores de saúde de conta,...
-
Senior Client Relationship Manager
2 semanas atrás
Goiânia, Goiás, Brasil beBeeClientSuccess Tempo inteiro US$22.000 - US$28.000About the Position:We are seeking a seasoned Client Success professional to fill this critical role. As a key member of our client-facing team, you will be responsible for establishing and maintaining strong relationships with clients, understanding their business objectives, and ensuring our services align with their needs.Develop and execute strategies to...
