Engineering Support Technician

4 semanas atrás

São Paulo, São Paulo, Brasil Tata Consultancy Services Tempo inteiro

Direct message the job poster from Tata Consultancy Services

G-TAG | Overseas Hiring & Digital Transformation Practice

Come to one of the biggest IT Services companies in the world Here you can transform your career

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Engineering Support Technician who wants to learn and transform his career.

In this role you will:

  • Investigate and drive support resolution with Bolt web engineering teams. Serve as point of escalation for support issues from FICC Boltweb
  • Help to define and improve runtime while enhancing Boltweb support platform and application
  • Become support SME and help improving service elasticity, resiliency and recovery times
  • Improve SDLC / Continuous Delivery OKRs such as increasing release cadence and reducing incident rates
  • Create documentation and code snippets to share with L1 engineering teams

What can you expect from us?


• Professional development and constant evolution of your skills, always in line with your interests.


• Opportunities to work outside Brazil


• A collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

  • Health insurance
  • Life insurance
  • Gympass
  • TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
  • Partnership with SESC
  • Reimbursement of Certifications
  • Free TCS Learning Portal – Online courses and live training
  • International experience opportunity
  • Discount Partnership with Universities and Language Schools
  • Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
  • TCS Gems – Recognition for performance
  • Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Industries IT Services and IT Consulting

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