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HR Data Analyst
4 semanas atrás
**Responsibilities**:
- Support HR processes in systems Zoho People and JIRA:
- Monitor statuses and make sure data is accurate
- Find and fix user errors in the systems
- Regularly check and improve data quality
- Actively support HR users in the Americas region (North & South America):
- Help with HR tasks like hiring, terminations, transfers, salary changes, overtime, and leave management
- Assist users with system issues and give them guidance when needed
- Create and update documentation, user guides, and process improvements;
- Train and support HR users on how to use HR systems more efficiently;
- Take part in automating HR processes:
- Identify issues in existing automations
- Write tasks for developers
- Test and verify the new automations after they're done;
- Work with HR and IT teams to ensure HR systems run smoothly and address any technical issues or improvements proactively.
**Qualifications**:
- Experience in a similar or technical role within HR or IT;
- Experience in HR support, including helping users with issues and solving problems is highly desirable;
- Understanding of how different systems share data and integrate with each other;
- Familiarity with JIRA and how it works "behind the scenes";
- Hands-on experience with HRM systems (like Zoho People or similar), and the ability to manage HR tasks using these systems is highly desirable;
- English proficiency - for communicating and supporting international teams;
- Solid understanding of HR processes like hiring, termination, transfers, overtime, leave, and salary changes;
- Ability to write clear and simple technical and user guides;
- A proactive attitude with a focus on helping colleagues and solving problems;
- Strong communication skills and a friendly and supportive attitude.
