Global Sales Operations Specialist

At Keeta, we're committed to transforming food and consumer product delivery worldwide. We strive for excellence in our mission: "We help people eat better, live better" , by taking innovation to the global stage. In less than one year, we became an industry leader in Hong Kong, China. We then expanded into Saudi Arabia and are now present in more than 20 cities. Following our recent successful launch in Qatar, Kuwait and the UAE, we're bringing that same speed and innovation to more of the Middle East, and to Brazil. Job Responsibilities Manage targets and track performance: Assist the business leader in setting and breaking down team sales targets, establish mechanisms for goal tracking and analysis, monitor and report sales data and performance to ensure the achievement of team goals. Provide training support: Plan and organize various training sessions for the sales team according to business needs, including onboarding, product knowledge, and sales skills training—driving continuous improvement of team capabilities. Build a positive team culture: Support the business leader in cultivating a positive team culture, organize team-building activities, experience sharing, and incentive events to enhance team cohesion and sense of belonging. Optimize processes and systems: Help optimize sales operation processes and related policies, continuously improve workflow modes, and enhance team collaboration quality and efficiency. Support decision making: Collect, organize, and analyze business-related data; provide business insights and reporting to support decision making and the optimization of sales strategies. Promote cross-department communication and collaboration: Serve as a bridge between the business leader and the sales team, promote collaboration among sales, technical, product, and other teams to ensure smooth information flow and successful project delivery. Provide daily support and management: Provide daily support to team members, assist in solving work-related challenges, resource allocation, and task coordination, ensuring efficient team operations. Requirements A minimum of two years of experience in sales operations, training support, or team management is required; experience in B2B business, internet, or technical roles is preferred. Background in data analysis or business analysis (BA experience preferred), able to use data insights to optimize business processes and support decision making is a must. Solid skills in target management and team service awareness, able to drive performance achievement and ongoing process optimization are essential. Excellent communication and coordination skills, efficiently organizing training and team culture activities to foster team growth are required. Proficient in office software, able to independently complete data reports, training materials, and process documentation is a must. Proactive, highly responsible, with strong teamwork spirit and cross-departmental collaboration awareness is necessary. Native-level Portuguese language skills, good English communication skills, capable of supporting international team collaboration are a must. Highlights Be involved in team management and business process optimization, contributing to core business goals. Join an international team, collaborate with colleagues from 26 countries, and enhance global vision and cross-cultural abilities. Be part of an early-stage business, face diverse challenges and growth opportunities, and quickly advance personal capabilities.