Help Desk Technician/Service Delivery Professional

1 dia atrás


Cotia SP, Brasil beBeeIT Tempo inteiro

A Support Specialist plays a vital role in the IT department, ensuring seamless operations across the globe. Their primary responsibility is to manage and customize Microsoft 365 services, including Intune, Defender, EntraID, Teams Phone, and Exchange. Key Responsibilities: Manage and customize Microsoft 365 services (Intune, Defender, EntraID, Teams Phone, Exchange). Troubleshoot and resolve issues with direct contact to internal business partners. Collaborate with IT teams and external support providers to ensure efficient solutions. Support service delivery projects, ensuring smooth transition to regular operations. Nice to Have: Hybrid user/group management, client setup via Intune, software packaging. Security configuration with Defender, hybrid Exchange & Teams Phone management. Basic understanding of Azure deployment and troubleshooting. Familiarity with enterprise IP-PBX systems and email signature tools. Knowledge of core IT infrastructure: VPN, firewalls, DNS, DHCP, ICMP, etc. Requirements and Differentials: Degree or certification in Computer Science or related field, with relevant experience. Hands-on experience with Microsoft 365, especially Intune, Defender, EntraID, Exchange, and Teams Phone. Fluent English (mandatory); German or Spanish is a plus. Team-oriented, solution-driven, and committed to delivering excellent service. Our Employee Benefits Include: Health Plan Dental Care Group Life Insurance On-site Restaurant Meal or Food Voucher Easy Access Real Recognition Healthy Lifestyle - On-site gym with payroll discount + Wellhub access. Special Gift Birthday Extra Comfort - On days of on-site work, enjoy free accommodation in our company hotel if you live more than 50km away. Study Support Childcare Support



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    A Support Specialist plays a vital role in the IT department, ensuring seamless operations across the globe.Their primary responsibility is to manage and customize Microsoft 365 services, including Intune, Defender, EntraID, Teams Phone, and Exchange.Key Responsibilities:Manage and customize Microsoft 365 services (Intune, Defender, EntraID, Teams Phone,...


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    A Support Specialist plays a vital role in the IT department, ensuring seamless operations across the globe. Their primary responsibility is to manage and customize Microsoft 365 services, including Intune, Defender, EntraID, Teams Phone, and Exchange. Key Responsibilities: Manage and customize Microsoft 365 services (Intune, Defender, EntraID, Teams Phone,...


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    A Support Specialist plays a vital role in the IT department, ensuring seamless operations across the globe. Their primary responsibility is to manage and customize Microsoft 365 services, including Intune, Defender, EntraID, Teams Phone, and Exchange. Key Responsibilities: Manage and customize Microsoft 365 services (Intune, Defender, EntraID, Teams Phone,...

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