Help Desk Agent
1 semana atrás
Job Title: Help Desk Agent We are seeking a skilled and customer-focused Help Desk Agent to join our team. In this role, you will be responsible for providing timely and effective support to our users, resolving their technical issues and improving their overall experience. Main Responsibilities: Respond to all user inquiries and resolve their technical issues promptly and professionally. Record all calls and incidents in our ticketing system, ensuring accurate and complete documentation. Collaborate with other teams to resolve complex technical issues and improve overall service quality. Analyze and report on incident trends and patterns to identify areas for process improvement. Develop and maintain knowledge of our systems, applications, and processes to provide expert-level support to users. Communicate effectively with users at all levels, both verbally and in writing, to ensure understanding and resolution of issues. Requirements: Bachelor's degree in Computer Science or related field. Minimum 1 year of experience in help desk or technical support role. Excellent communication and problem-solving skills. Ability to work in a fast-paced environment and prioritize tasks effectively. Knowledge of ITIL principles and methodologies. Benefits: Competitive salary and benefits package. Opportunities for career growth and professional development. Collaborative and dynamic work environment. Access to cutting-edge technology and tools. About Us: We are a leading provider of IT services and solutions, committed to delivering exceptional value to our clients and customers. Our team is passionate about innovation, collaboration, and continuous improvement. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding opportunity, please apply today
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Help Desk Agent
2 semanas atrás
Londrina, Brasil beBeeHelpDesk Tempo inteiroJob Title: Help Desk Agent We are seeking a skilled and customer-focused Help Desk Agent to join our team. In this role, you will be responsible for providing timely and effective support to our users, resolving their technical issues and improving their overall experience. Main Responsibilities: Respond to all user inquiries and resolve their technical...
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Help Desk Agent
2 semanas atrás
Londrina, Brasil Bebeehelpdesk Tempo inteiroJob Title: Help Desk AgentWe are seeking a skilled and customer-focused Help Desk Agent to join our team.In this role, you will be responsible for providing timely and effective support to our users, resolving their technical issues and improving their overall experience.Main Responsibilities:Respond to all user inquiries and resolve their technical issues...
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Help Desk Specialist
Há 2 dias
Londrina, PR, Brasil beBeeHelpdesk Tempo inteiroJob Title: Help Desk Specialist We are seeking a highly skilled and dedicated individual to join our team as a Help Desk Specialist. This is an excellent opportunity for someone looking to build their career in the IT industry. Key Responsibilities: Provide multi-channel support to customers ensuring quality information capture and resolving...
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Help Desk Specialist
3 semanas atrás
Londrina, PR, Brasil beBeeCustomer Tempo inteiroLooking for a new career challenge? Our company is seeking an experienced Service Desk professional to join our team. About the Role This exciting opportunity will see you providing top-notch customer service, resolving technical issues and collaborating with our resolution groups to deliver exceptional results. Serving as the first point of contact for...
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Help Desk Specialist
1 semana atrás
Londrina, PR, Brasil beBeeSupport Tempo inteiroA career at our company offers the opportunity to expand your ideas through the right tools and contribute to our success in a collaborative environment. We are looking for a Help Desk Specialist professional who wants to learn and transform their career. In this role, you will provide multi-channel support, ensuring quality information capture and resolving...
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Analista de Help Desk SAP
2 semanas atrás
Londrina, PR, Brasil Tata Consultancy Services Tempo inteiroVenha para uma das maiores empresas de Serviços de TI do mundo!! Aqui você pode transformar sua carreira! Por que se juntar à TCS? Aqui na TCS acreditamos que as pessoas fazem a diferença, por isso vivemos uma cultura de aprendizado ilimitado, repleta de oportunidades de melhoria e desenvolvimento mútuo. O cenário ideal para expandir ideias por meio...
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Analista De Help Desk Sap
2 semanas atrás
Londrina, Brasil Tata Consultancy Services Tempo inteiroVenha para uma das maiores empresas de Serviços de TI do mundo!! Aqui você pode transformar sua carreira! Por que se juntar à TCS? Aqui na TCS acreditamos que as pessoas fazem a diferença, por isso vivemos uma cultura de aprendizado ilimitado, repleta de oportunidades de melhoria e desenvolvimento mútuo. O cenário ideal para expandir ideias por meio...
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Analista De Help Desk Sap
2 semanas atrás
Londrina, Brasil Tata Consultancy Services Tempo inteiroVenha para uma das maiores empresas de Serviços de TI do mundo Aqui você pode transformar sua carreiraPor que se juntar à TCS?Aqui na TCS acreditamos que as pessoas fazem a diferença, por isso vivemos uma cultura de aprendizado ilimitado, repleta de oportunidades de melhoria e desenvolvimento mútuo.O cenário ideal para expandir ideias por meio das...
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Help Desk Specialist
3 semanas atrás
Londrina, Brasil beBeeCustomer Tempo inteiroLooking for a new career challenge? Our company is seeking an experienced Service Desk professional to join our team. About the Role This exciting opportunity will see you providing top-notch customer service, resolving technical issues and collaborating with our resolution groups to deliver exceptional results. Serving as the first point of contact for...
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Help Desk Technician
2 semanas atrás
Londrina, PR, Brasil beBeeSupport Tempo inteiroCustomer Support Specialist Transform your career in a collaborative environment where unlimited learning and mutual development thrive. The ideal candidate will have a strong background in customer service, with excellent communication skills to effectively handle customer inquiries and provide timely resolutions. Additionally, they should possess the...
