Customer Experience Ambassador

3 semanas atrás


Brasília DF, Brasil beBeeCustomerSupport Tempo inteiro

About Virtual Latinos Virtual Latinos is a platform connecting virtual professionals from Latin America with small businesses and entrepreneurs across the US, Canada, and beyond. Job Summary The Customer Service Specialist will be responsible for providing exceptional customer support, resolving inquiries and complaints, managing customer accounts, and ensuring a positive customer experience across all communication channels. Key Responsibilities Respond to customer inquiries in a timely and professional manner via phone, email, chat, or other communication channels Manage customer accounts, including updating information and resolving issues Resolve customer complaints in a fair and efficient manner Provide product and service information to customers Requirements To succeed as a Customer Service Specialist, you will need: Excellent communication and problem-solving skills Ability to work independently and as part of a team Strong organizational and time management skills Proficiency in customer relationship management software Benefits As a Customer Service Specialist at Virtual Latinos, you can expect: A competitive salary and benefits package Opportunities for career growth and professional development A dynamic and supportive work environment Flexible working arrangements to suit your needs This role is ideal for individuals who are passionate about delivering exceptional customer experiences and have a strong commitment to quality and excellence. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply



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