1st Level Support Analyst
Há 12 horas
Hello, candidate :) Meet our company: We are the IT of the Würth Group. With about 2,000 highly qualified employees on all continents, we offer customized IT solutions for over 400 Würth companies worldwide. Thanks to our global presence and networked IT systems, we are able to offer innovative technologies and individual support at the highest level. We pride ourselves on being a reliable partner for companies looking for a global IT solution. Würth is a fast-growing family-owned business with a long tradition. Your main activities: - Serve as a first-level technical contact for international support requests, assisting group companies through a ticket issuance system, global email inboxes, and telephone when necessary. - Analyze incidents, route user requests, and provide solutions or forward them to specialized teams in a timely and efficient manner. - Ensure courteous, accurate, and professional support in accordance with the company's global service standards. - Collaborate closely with technical teams and specialized departments to ensure quick and effective resolution of support requests. Requirements and Differentials: Ongoing or completed degrees in the field of Technology; Analytical profile, with strong problem-solving skills and strategic vision; Fluent communication in German and English. #OneIT #Let'sdoIT
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1st Level Support Analyst
Há 10 horas
Cotia, SP, Brasil WÜRTH IT BRASIL Tempo inteiroHello, candidate :) Meet our company: We are the IT of the Würth Group. With about 2,000 highly qualified employees on all continents, we offer customized IT solutions for over 400 Würth companies worldwide. Thanks to our global presence and networked IT systems, we are able to offer innovative technologies and individual support at the highest level. We...
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Support Analyst
Há 4 dias
São Paulo, SP, Brasil Cognizant Tempo inteiro**Support Analyst L3** **Who We Are** **What You’ll Do** As a Support Analyst L3, you will work directly with qualified teams, with the aim of achieving good results and improvements through the service and support offered. **Key Responsibilities** - Strong UNIX env with experience regular expressions, file management, scripting (Shell, Perl,...
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Support Analyst, Level I
3 semanas atrás
Sao Paulo, Brasil Nuvei Tempo inteiro**Support analyst, Level I**- Bogota, Colombia_- Hybrid_The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.**WE ARE NUVEI. **Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and...
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IT Support Analyst
Há 4 dias
São Paulo, SP, Brasil Cognizant Tempo inteiro**IT Support Analyst** **Who We Are** **What You’ll Do** As an IT Support Analyst, you will work directly with qualified teams, with the aim of achieving good results and improvements through the service and support offered. **Key Responsibilities** - Talking via audio/video-conferences with users and suppliers in the local language to understand the...
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Trilingual Technical Support Analyst
1 semana atrás
São Paulo, SP, Brasil InvGate Tempo inteiroInvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth we are looking for a Trilingual Technical Support Analyst to join our team. Some of the role's responsibilities...
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Product Support Analyst
Há 20 horas
São Paulo, SP, Brasil Infor Tempo inteiroGeneral information- Country - Brazil - City - Sao Paulo - Job ID - 42176 - Department - Customer Support - Experience Level - ASSOCIATE - Employment Status - FULL_TIME - Workplace Type - Hybrid - Description & Requirements- A Day In The Life Typically Includes: - Keep customers informed of how and when problems are resolved with focus on retention and...
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Support Analyst
Há 3 dias
São Paulo, Brasil Decision Group Tempo inteiroNível Acadêmico: Ensino Superior Completo Turno/Horas -- Áreas de Atuação Profissional: TI - Projetos Descrição: Main Skill / Job TitleSupport Analyst Required QualificationsConsistent experience in Windows 11 , hardware, network, wifi, servers, remote access, SCCM, Active Directory, thermal printers, RF Guns, Cyberark, Service Desk.Experience in AMS...
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Support Analyst
1 semana atrás
São Paulo, Brasil Decision group Tempo inteiroNível Acadêmico: Ensino Superior Completo Turno/Horas -- Áreas de Atuação Profissional: TI - Projetos Descrição: Main Skill / Job TitleSupport Analyst Required QualificationsConsistent experience in Windows 11 , hardware, network, wifi, servers, remote access, SCCM, Active Directory, thermal printers, RF Guns, Cyberark, Service Desk. Experience in AMS...
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Support Analyst
2 semanas atrás
São Paulo, Brasil Decision Group Tempo inteiroNível Acadêmico: Ensino Superior Completo Turno/Horas Áreas de Atuação Profissional: TI - Projetos Descrição: Main Skill / Job TitleSupport Analyst Required QualificationsConsistent experience in Windows 11 , hardware, network, wifi, servers, remote access, SCCM, Active Directory, thermal printers, RF Guns, Cyberark, Service Desk. Experience in AMS...
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Support Analyst
Há 3 dias
São Paulo, Brasil Decision Group Tempo inteiroNível Acadêmico: Ensino Superior Completo Turno/Horas Áreas de Atuação Profissional: TI - Projetos Descrição: Main Skill / Job TitleSupport Analyst Required QualificationsConsistent experience in Windows 11 , hardware, network, wifi, servers, remote access, SCCM, Active Directory, thermal printers, RF Guns, Cyberark, Service Desk. Experience in AMS...