Support Analyst

2 semanas atrás

São Paulo SP, Brasil Cognizant Tempo inteiro

**Support Analyst L3**

**Who We Are**

**What You’ll Do**

As a Support Analyst L3, you will work directly with qualified teams, with the aim of achieving good results and improvements through the service and support offered.

**Key Responsibilities**
- Strong UNIX env with experience regular expressions, file management, scripting (Shell, Perl, Python).
- Incident Management experience - follow ups, postmortem, troubleshooting.
- SQL query experience - able to build simple queries, query for data.
- Autosys task scheduling skills.
- Github version management is a plus.
- Previous banking experience supporting the trading desk preferred.

**Preferred experience**:

- Experience with Level 3 support.
- Unix experience.
- Experience with relational databases.
- Advanced English.
- Accept working in the hybrid model in São Paulo.

**Why Cognizant?**

A career in one of the largest and fastest growing IT services providers worldwide.

Ongoing support and funding with training and development plans.

A highly competitive benefits and salary package.

Opportunity to work for leading global companies.

  • Junior Support Analyst

    Há 6 dias

    São Paulo, São Paulo, Brasil LexisNexis Risk Solutions Tempo inteiro

    Customer Service & OperationsJunior Support Analyst As a TSS, you will be the escalation point for advanced technical issues and escalated customer service issues. You will serve as Tier 2 support for the Technical Support Analysts (TSA) and the Technical

  • Junior Support Analyst

    Há 6 dias

    São Paulo, São Paulo, Brasil RELX Tempo inteiro

    Join to apply for the Junior Support Analyst role at RELX . As a TSS, you will be the escalation point for advanced technical issues and escalated customer service issues. You will support the Technical Support Analysts (TSA) and Technical

  • Support Analyst

    Há 5 dias

    São Paulo, São Paulo, Brasil Cognizant Tempo inteiro

    **Support Analyst L3****Who We Are****What You'll Do**As a Support Analyst L3, you will work directly with qualified teams, with the aim of achieving good results and improvements through the service and support offered.**Key Responsibilities**- Strong UNIX env with experience regular expressions, file management, scripting (Shell, Perl, Python).- Incident...

  • IT Support Analyst

    2 semanas atrás

    São Paulo, SP, Brasil Cognizant Tempo inteiro

    **IT Support Analyst** **Who We Are** **What You’ll Do** As an IT Support Analyst, you will work directly with qualified teams, with the aim of achieving good results and improvements through the service and support offered. **Key Responsibilities** - Talking via audio/video-conferences with users and suppliers in the local language to understand the...

  • Trading Support Analyst

    Há 6 dias

    São Paulo, São Paulo, Brasil ION Tempo inteiro

    Join to apply for the Trading Support Analyst role at ION Join to apply for the Trading Support Analyst role at ION Get AI-powered advice on this job and more exclusive features. The RoleFidessa's Trading Support Analysts provide functional support for all customer requests across Fidessa's multi-asset product range. This opening has specific focus...

  • It Support Analyst

    Há 5 dias

    São Paulo, São Paulo, Brasil Kore Tempo inteiro

    **Are you an energetic, enthusiastic, IT Support Professional?** If you are an experienced Support Analyst, then you may be the person our team needs.We are seeking an IT professional with experience providing end-user support to join our team as an IT Support Analyst.The IT Support Analyst is responsible for providing end user support for hardware,...

  • Product Support Analyst

    1 semana atrás

    São Paulo, SP, Brasil Infor Tempo inteiro

    General information- Country - Brazil - City - Sao Paulo - Job ID - 42176 - Department - Customer Support - Experience Level - ASSOCIATE - Employment Status - FULL_TIME - Workplace Type - Hybrid - Description & Requirements- A Day In The Life Typically Includes: - Keep customers informed of how and when problems are resolved with focus on retention and...

  • Analyst, Partner Support

    Há 5 dias

    São Paulo, São Paulo, Brasil Luminate Tempo inteiro

    **ROLE**The Analyst, Partner Support is a critical hire for our Partner Support function.The Analyst will work closely with the global Partner Support team in an operational role to implement and support initiatives to help our grantee partners become more impactful.This role will support our team's administrative and project management...

  • Successfactors Support Analyst

    Há 4 dias

    São Paulo, São Paulo, Brasil GeorgiaTEK Systems Inc. Tempo inteiro

    Job Title: SuccessFactors Support Analyst Location: Remote- Brazil Type: ContractLanguage: English & Portuguese- C1 Level Job Description:Indefinite-term support and improvement project.Senior profile and at least 7 years of experience, C1 English and Portuguese, interacting with global

  • Sales Support Analyst

    Há 6 dias

    São Paulo, São Paulo, Brasil Ocean Network Express Latin America Tempo inteiro

    Shape your future as a magentianPosition: Sales Support | Junior AnalystMain responsibilities and assignments:Build consistent relationships (internal & external customers). Participate actively on the sales process together with Sales Executive. Support all customer's requests in line with ONE policy, values and commercial agreements. Assist