Regional Education Specialist

4 semanas atrás


São Paulo, Brasil Intuitive Surgical Tempo inteiro
Job Description

Primary Function of the Position:

The Regional Education Specialist will report directly to the Training Manager or Director for their region. The Regional Education Specialist will deliver da Vinci® technology training and facilitate surgeon-led training for Physicians and OR care teams from a variety of surgical specialties. The Regional Education Specialist will be involved in the development, continuous improvement, and support of Customer Training educational initiatives and programs.

Essential Job Duties

  • Conduct da Vinci® Surgical System training programs for surgical teams at designated training centers and remote centers.
  • Lead and support Specialized training programs and academic society events. This includes supporting the needs of the surgeon educators and course participants.
  • Work with the Training team in a creative, dependable, and flexible manner to improve existing training programs.
  • Lead simulation sessions with customers as they prepare for training or to refresh skills prior to cases, as needed.
  • Facilitate virtual courses including preparation of educators and training centers to assure technical requirements ensure high quality programs.
  • Act as the regional expert for all Customer Training programs and resources.
  • Assist offsite program manager with prioritization of regional training requests.
  • Collaborate with academic program managers and other internal stakeholders to support and scale regional training programs designed to educate and support customers’ development of da Vinci® System technology skills.
  • Support hospital educators in the field by delivering technical training materials and assessing educators’ robotic skills.
  • Support da Vinci® Surgical System troubleshooting and maintenance at the training center.
  • Manage training center logistics, inventory, and training calendars as necessary.
  • Maintain all capital equipment, including but not limited to, the cleaning and sterilization of instruments and accessories as necessary.
  • Support positive relationships between external training center personnel and ISI management.
  • Contribute to the organization’s quarterly goal achievements.
  • Capture workflow metrics and surveys to gather data and measure program effectiveness.
  • Support administrative tasks and projects for the Customer Training leadership teams

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