Technical Support Analyst

1 semana atrás


Curitiba, Paraná, Brasil Landis Gyr Tempo inteiro
A Landis+Gyr é líder mundial no fornecimento de soluções integradas de gerenciamento de energia.

Medimos e monitoramos o uso de energia para gerar análises de capacitação para o gerenciamento de redes inteligentes e de infraestrutura, permitindo que concessionárias e consumidores reduzam o consumo de energia.

Nosso inovador e comprovado portfólio de software, serviços e tecnologia de sensores inteligentes é um elemento chave para descarbonizar a rede.

Tendo deixado de gerar mais de 9 milhões de toneladas de CO2 no ano fiscal 2021, e estando comprometida em atingir neutralidade de carbono até 2030, a Landis+Gyr gerencia melhor a energia - desde 1896.

Com vendas de US$ 1,5 bilhão no ano de 2021, a Landis+Gyr emprega cerca de 6.500 talentos nos cinco continentes.


_ Quais serão os seus principais desafios_

  • Realizar o acompanhamento do desempenho das soluções L+G junto aos clientes através de extração de dados e desenvolvimento novos relatórios para análises;
  • Realizar visitas técnicas nos clientes, visando prestar suporte e acompanhamento, mantendo o diferencial em nossa marca;
  • Realizar a demonstração dos equipamentos e soluções L+G nos clientes;
  • Participar de operações de "handson" em clientes;
  • Ministrar treinamentos voltados à tecnologia L+G, tanto para clientes internos quanto externos;
  • Atuar na solução de problemas em campo, quanto a aplicação dos produtos e soluções L+G. Pesquisar a causa raiz realizando troubleshooting da solução "endtoend" e endereçar as correções seguindo os processos da L+G.
  • Acompanhar os passos da resolução e garantir as correções no menor tempo possível;
  • Automatizar processos do diaadia da área através de ou melhorias nas ferramentas já adotadas ou no desenvolvimento de novas ideias para automação de testes e atividades;
  • Elaborar relatórios de desvios detectados nos produtos e sistemas.
  • Vontade de aprender conceitos técnicos.

_O que esperamos de você_

  • Formação em Engenharia Eletrônica, Engenharia de Software, Ciência da Computação, Engenharia de Computação, Análise de Sistemas, Tecnologia da Informação;
  • Inglês e Espanhol avançados pois ocorrerá interação com colegas e clientes de outros países;
  • Experiência com investigação de incidências/problemas em soluções de software e ntegrações;
  • Habilidade com linguagens de programação orientada a objetos e scripts (Python, Java, C#, ASP.NET, VBA, Groovy, Bash, PowerShell, etc.);
  • Habilidade com linguagem PL/SQL, APEX e bancos de dados Oracle/SQL Server;
  • Conhecimento de bancos de dados;
  • Entendimento dos conceitos gerais de aplicações baseadas em web services;
  • Teamplayer, próativo(a) e interessado(a) em aprender constantemente.
  • Disponibilidade para viagens
- É um diferencial ter participado de trabalhos de integração de sistemas/soluções.

Somos um empresa de oportunidades iguais. Trabalhamos duro para atrair os melhores talentos para nossa equipe. Acreditamos que abraçar a diferença nos torna mais fortes.

Nossas pessoas nos trazem habilidades diferentes - independentemente de sua formação educacional, deficiência, sexo, idade, orientação sexual, raça, religião ou crença.


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