Account Manager

2 semanas atrás

São Paulo, São Paulo, Brasil Caterpillar Financial Services Corporation Tempo inteiro

Career Area:

Sales Job Description:
Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other.

We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.

We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.
IT IS YOUR TIME Caterpillar Inc.

is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.

Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.

We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities.

We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place.

We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.


Important:

  • Don't forget to include a resume (CV) in English in your profile in Workday
  • Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method.

If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any update s to your status.


Job Description Summary:
Oversees and coordinates all sales and marketing activities for a significant client or specific client group.

What you will do:

Following organizational policies and procedures and maintaining clear and direct line of communication within the organization to meet customer requirements.

Consult with dealers and internal business partners on the subject of sales and service support of product to "corporate account" customers.

Designing processes for informing customer of rates, shipping date, anticipated delays and any additional information needed by the customer.

Working directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met.


What you will have:

Customer Focus:

Customer Focus:

Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.


Industry Knowledge:

Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

Decision Making and

Critical Thinking:

Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.


Effective Communications:

Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.


Negotiating:

Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.


Relationship Management:
Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Account Management:
Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.

Value Selling:

Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.


Basic requirements:
University degree.
Pre advanced English and Spanish.
Must be willing to travel 50 to 75%, both domestic and internationally.
Some of the offered benefits*:

  • Medical plan
  • Dental plan
  • Medicines reimbursement
  • Gympass
  • Psychological, Legal, Social and Finance Support Program
  • Private pension plan
  • Profit share
  • Meal assistance
  • Christmas basket
  • Transportation
  • Life and personal insurance
  • Extended maternity and paternity leave
  • Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
  • Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location.

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates.

Available vacancies are only advertised through the company's official channels ; ), and official Caterpillar emails are mandatory followed by the domain Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process.


For more information click on the link:

Period to apply: 10/0- 17/06

Posting Dates:
June 10, June 17, 2024 Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Join our Talent Community .

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