Account Manager

2 semanas atrás

São Paulo, São Paulo, Brasil inDrive Tempo inteiro
São Paulo, Brazil

  • Full time
- inDrive is an international ride-hailing service headquartered in Mountain View, CA.


We are a highly-regarded, high-tech unicorn company; we have been making a positive impact globally since 2013 by harnessing the power of innovative mobile technologies.

With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to be a part of a team that is changing the lives of millions for the better


inDrive is developing new verticals of the business, and by combining the experience and practices, we are launching a new line of delivery for large businesses — inDrive.

Delivery Pro, and looking for an experienced account manager.

This position is based in São Paulo, Brazil.

Please notice that CVs in English will be considered primarily.

What you will do:

Serve as the lead point of contact for all customer account management matters; Build and maintain strong, long-lasting client relationship; Provide customer oriented service to key accounts; Customize strategies to optimize retention of the clients; Conduct market research to understand how to improve current processes and what could be implemented; Create loyalty programs to ensure client satisfaction and engagement; Solve clients' inquiries, questions, concerns in a proactive manner; Database management to keep track of key performance indicators for the assigned accounts; Refining of sales strategies for new clients acquisition; Cooperate with other companies to enable partnerships growth; Achieve clients engagement through innovative strategies; Promote the product to potential clients

What we expect from you:

  • 24 years of experience as a key account manager/customer success representative is required; Experience in B2B sales is required; Strong commercial and sales skills; Knowledge of the local service market Excellent communication, interpersonal, and customer service skills; Time management, strategic planning, and organizational skills; English on a professional level is required

Working terms:


stable salary, meal and transportation allowance, health insurance; hybrid work schedule with the possibility of remote employment; unlimited opportunities for professional and career growth, regular external and internal training from our partners; partially or fully paid additional training courses; the opportunity to become part of an international team of professionals who create one of the greatest success stories in the global tech industry; initial training; probation period up to 3 months; working hours: from 9:00 to 18:00, Saturday and Sunday are days off.

We offer you all the conditions for professional and personal growth with a rapidly growing tech company.

  • Your CV will be considered within 14 calendar days from the date it was received. If your experience meets the requirements of our company, we will contact you.
  • If you receive no feedback it means that currently there are no suitable vacancies for you.

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