Capital Equipment Business Manager

2 semanas atrás

São Paulo, São Paulo, Brasil Boston Scientific Corporation Tempo inteiro

Capital Equipment Business Manager - LATAM/ Mexico or Brazil:

  • Remote Eligible: Hybrid
  • Onsite Location(s): São Paulo, São Paulo, MX Mexico, Distrito Federal, MX
    Additional Locations: Mexico-DF-Benito Juárez; Brazil-SP-São Paulo

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance


At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges.

With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.

Purpose statement


The Latam Capital Equipment role is responsible for the design of a regional strategy for End-to-End Capital Equipment business development in support of current and future BSC equipment offerings worldwide.

It has management responsibility for Service Marketing, Technical Support, Customer Service, Field Service, Service Operations, Service Engineering, and External Equipment Operations organizations.

This position will be responsible for establishing and implementing a strategic approach to the management, marketing, control, and direction of equipment service and developing other service revenue opportunities as a customer-centric business operation.

Works collaboratively with divisional, regional, and functional management and drives continuous improvement activities across the Region.

Will also work closely with channel partners across the region to identify potential business transformations to support the capital equipment strategy.


Experience

Requirements and Competencies:

  • Preferred career degree in Industrial Engineering, Business Administration, Marketing, or related. MBA is desirable.
  • Works on issues of large and diverse scope where analysis of situations or data requires expert knowledge of the area of expertise and an indepth understanding of organizational objectives.
  • Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
  • Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
  • High attention to detail is a must.
  • Excellent written and verbal communication skills.
  • Advanced English spoken and written.
  • Spanish and Portuguese are a must.
  • Nice to have Salesforce, SAP, and tableau experience.
  • Nice to have a proven track record in developing XaaS strategy.

Key Responsibilities

  • Design and lead the execution of a profitable regional Capital Equipment business strategy. Build a profitable regionalcountry level service model by expanding service revenue and effectively managing cost _structure._
  • May lead a team and/or will influence sales, marketing, Distributor Business Managers, and technical teams across the region to codesign and execute a comprehensive endtoend business strategy for Capital Equipment.
  • Align efforts with corporate objectives and act as liaison to advocate and communicate overall strategy across the Region.
  • Develop a commercial gotomarket strategy for Capital Equipment per country and division.
  • Develop a regional and bycountry service and warranty strategy
  • Explore potential channel partner business model transformations for Capital Equipment like call centers for service, capital equipment servicing, renewable warranties, and maintenance services.
  • Champion improvements in business processes to increase the effectiveness of their implementation across the organization.
  • Work with international counterparts to establish the framework for global service operations and drive bestpractice sharing.
  • Establish structure, processes, and procedures to assure comprehensive quality system compliance across the organization.
  • Continually evaluate, improve, and implement changes to assure customercentric crossbusiness unit focus.
  • Create a balanced performance environment addressing customer satisfaction, employee satisfaction, and achievement of productivity and revenueexpense goals.
  • Work with divisional marketing management to develop service marketing offerings and programs to increase customer coverage and associated revenue opportunities.

Quality System Requirements


All actions demonstrate a primary commitment to patient safety and product quality by maintaining compliance with the Quality Policy and all other documented quality processes and procedures.


For those individuals that supervise others, the following statements are applicable:

  • Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
  • Establishes and promotes a work environment that supports the Quality Policy and Quality System.

Management Requirements

  • May lead a group or team of employees in the ac

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