Middleware Technical Account Manager
Há 7 dias
About the job:
The Red Hat Services Team is looking for an experienced software engineer to join us as a Red Hat Middleware Technical Account Manager in Brasilia, Brazil.
In this role, you will provide architectural guidance and implementation consulting to customers for the Red Hat Middleware solutions portfolio.
You will act proactively, with a critical eye on the customer environment providing information and insights to facilitate the adoption of the technologies, keeping the environment supported, understanding customer objectives and priorities increasing customer loyalty, understanding IT infrastructure, internal processes and business needs, facilitating collaboration with other vendors and advocating for customers.
What you will do:
- Develop relationships with key business and IT stakeholders and become a guide on a customer's implementation by understanding their top business goals and priorities.
- Help customers achieve their business goals and outcomes by providing recommendations that will benefit customers' ongoing usage of Red Hat's technologies.
- Attain Trusted Advisor status with both key business and technical decision makers.
- Lead Technical Health Reviews and provide relevant technical recommendations on solutions and enhancements specific to customers' business needs.
- In support of the Customer Success Strategy and Success Manager, monitor and identify trends in Red Hat adoption and utilization, Success Plan adoption and utilization, providing guidance as part of Quarterly Success reviews.
- Proactive liaison and focal point into Red Hat Technology and Product teams and Technical Support Team, to address product feature/technical hurdles.
- Provide proactive Communications in the event of a service degradation or disruption.
- Participate in issues and act as an advocate for customers during the triage and resolution of high severity cases, driving business reliability and customer satisfaction.
- Provide executive level summary status reports both internally and to the customer for all high severity cases.
- Collaborate with internal teams to improve customer satisfaction and reduce renewal risk.
- Foster existing unused product capabilities/functionality that could help customer's business.
- Serve as the customer advocate within Red Hat
- Travel regionally to visit customers occasionally
What you will bring:
- 5+ years of professional Java coding and development experience Handson experience with middleware technologies like Red Hat JBoss EAP, Kafka, API Management, Quarkus, Red Hat Single Sign On and Red Hat OpenShift Handson experience with messaging and streaming platforms Experience in a support, development, engineering, or quality assurance organization Ability to take ownership of issues while maintaining a high level of detail Outstanding written and verbal communications skills Ability to manage and grow existing enterprise customer and partner relationships by delivering highquality support Knowledge of JEE platform and experience working on largescale enterprise Java projects is preferred Experience with business logic and PlatformasaService (PaaS) cloud solutions would be a huge plus Bachelor's degree in a technologyrelated discipline (computer science or engineering is preferred)
-
Middleware Technical Account Manager
Há 7 dias
Brasília, Distrito Federal, Brasil Red Hat Brasil LTDA. (f.k.a. RH Brasil Sistemas LTDA.) Tempo inteiroAbout the job The Red Hat services team is looking for an experienced software engineer to join us as a Red Hat Middleware technical account manager in Brasilia . In this role, you will provide architectural guidance and implementation consulting to customers for the Red Hat Middleware solutions portfolio. You will act proactively, with a critical eye...
-
Technical Account Manager
Há 7 dias
Brasília, Distrito Federal, Brasil Lightmeter Tempo inteiroAbout Lightmeter We enable the most crucial part of B2B businesses: their revenue. Our customers love us for the results we enable them to deliver and the excitement that generates. We are geeks turned founders who have distinctive backgrounds, top-notch education, and entrepreneurial spirit. We ran other early stages and scale-up startups, including 1...
-
Technical Account Manager
Há 7 dias
Brasília, Distrito Federal, Brasil Netcore Cloud Tempo inteiroTECHNICAL ACCOUNT MANAGERLocation: São Paulo, BrazilEmployment Type: Full-timeAre you someone who truly advocates for customers and becomes their trusted advisor? Are you passionate about ensuring customers make the most out of the technology? Do you find joy in assisting customers to effectively utilize the product?If yes, this is a chance for you to...
-
OpenShift Technical Account Manager
Há 7 dias
Brasília, Distrito Federal, Brasil Red Hat Tempo inteiroOpenShift Technical Account Manager page is loaded OpenShift Technical Account Manager Apply remote type Onsite locations Brasilia - MSO time type Full time posted on Posted 7 Days Ago job requisition id R About the job The Red Hat services team is looking for an experienced System administrator engineer to join us as a Red Hat OpenShift Technical Account...
-
Technical Account Manager
Há 7 dias
Brasília, Distrito Federal, Brasil Lightmeter Tempo inteiroAbout LightmeterWe enable the most crucial part of B2B businesses: their revenue. Our customers love us for the results we enable them to deliver and the excitement that generates.We are geeks turned founders who have distinctive backgrounds, top-notch education, and entrepreneurial spirit. We ran other early stages and scale-up startups, including 1...
-
Technical Account Manager
1 semana atrás
Brasília, Distrito Federal, Brasil Lightmeter Tempo inteiroAbout LightmeterWe empower B2B businesses by boosting their revenue. Our clients appreciate us for the results we help them achieve and the enthusiasm we ignite.We are a team of tech enthusiasts who have transitioned into founders, bringing diverse backgrounds, top-tier education, and a strong entrepreneurial drive. Our experience includes launching other...
-
Account Manager Bilíngue
1 semana atrás
Brasília, Distrito Federal, Brasil Stealth Manager - White Label Agency Tempo inteiroComo Account Manager, você fará o relacionamento com clientes, garantindo a execução perfeita e o sucesso das campanhas de marketing. Suas responsabilidades incluirão: Comunicação Eficaz: Fazer a ligação com equipes e clientes para manter uma comunicação clara e consistente. Reuniões com Clientes: Liderar discussões sobre resultados,...
-
Account Manager Bilíngue
Há 7 dias
Brasília, Distrito Federal, Brasil Stealth Manager - White Label Agency Tempo inteiroComo Account Manager, você fará o relacionamento com clientes, garantindo a execução perfeita e o sucesso das campanhas de marketingSuas responsabilidades incluirão:Comunicação Eficaz:Fazer a ligação com equipes e clientes para manter uma comunicação clara e consistenteReuniões com Clientes:Liderar discussões sobre resultados, estratégias e...
-
Advertising Account Manager
Há 7 dias
Brasília, Distrito Federal, Brasil Stealth Manager - White Label Agency Tempo inteiroYour Role:As an Account Manager, you will play a crucial role in building and nurturing client relationships to ensure the smooth execution and success of marketing campaigns. Your key responsibilities will include:Effective Communication: Maintain clear and consistent communication with teams and clients.Client Meetings: Lead discussions on results,...
-
TAM (Technical account manager) -
Há 7 dias
Brasília, Distrito Federal, Brasil Magalu Cloud Tempo inteiroA Magalu Cloud é a plataforma de serviços de computação em nuvem criada pela maior e mais inovadora empresa de varejo do país, a Magazine Luiza.Nascemos em 2020, com o propósito claro: Impulsionar a competitividade do Brasil através da tecnologia.Oferecemos serviços de nuvem com engenharia local, interface descomplicada, preços em reais abaixo do...
-
Technical Product Manager
Há 7 dias
Brasília, Distrito Federal, Brasil Brio Digital Tempo inteiroAble to effectively work with software engineering teams and manage technical requirements? This Technical Product Manager role is ideal for you. The Job As a Technical Product Manager, you will be working with cross-functional software engineering teams in leading the product development focusing on scaling processes and turning customer requirements...
-
Technical Account Manager
Há 7 dias
Brasília, Distrito Federal, Brasil Teltec solutions Tempo inteiroEstamos em busca de um novo Solutions para nosso time Comercial.Sua atuação será como Technical Account Manager, com foco no mercado Público.Responsabilidades e atribuições SUAS RESPONSABILIDADES SERÃO**:Apoiar o cliente no processo de transformação digital e ajudar no desenvolvimento de uma jornada cloud; Realizar o atendimento comercial com foco...
-
Technical Account Manager
Há 7 dias
Brasília, Distrito Federal, Brasil Teltec Solutions Tempo inteiroEstamos em busca de um novo Solutions para nosso time Comercial.Sua atuação será como Technical Account Manager, com foco no mercado Público.SUAS RESPONSABILIDADES SERÃO: Apoiar o cliente no processo de transformação digital e ajudar no desenvolvimento de uma jornada cloud; Realizar o atendimento comercial com foco no mercado público, através de...
-
Account Manager
Há 7 dias
Brasília, Distrito Federal, Brasil Burnett Digital Marketing Tempo inteiroSomos uma agência de marketing digital focada em gestão de redes sociais para clientes no Brasil e no exterior. Estamos em busca de talentos que tenham ampla experiência em gestão de redes sociais para se tornarem account managers de parte dos clientes de nossa carteira. Responsabilidades Participação ativa na criação do plano de conteúdo e...
-
Account Manager
Há 7 dias
Brasília, Distrito Federal, Brasil ABB Tempo inteiroAccount Manager Power Rectifiers Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Technical Program Manager
Há 7 dias
Brasília, Distrito Federal, Brasil Amazon Tempo inteiroThe team at eero is looking for a Technical Program Manager to accelerate the delivery of new software products and features aimed at our B2B partners, with a particular focus on projects and products spanning multiple cross functional engineering and business teams.Key job responsibilitiesWiFi has become a critical component to every home worldwide. eero,...
-
Account Manager
1 semana atrás
Brasília, Distrito Federal, Brasil Burnett Digital Marketing Tempo inteiroSomos uma agência de marketing digital focada em gestão de redes sociais para clientes no Brasil e no exterior. Estamos em busca de talentos que tenham ampla experiência em gestão de redes sociais para se tornarem account managers de parte dos clientes de nossa carteira.ResponsabilidadesParticipação ativa na criação do plano de conteúdo e...
-
Technical Customer Success Manager
Há 7 dias
Brasília, Distrito Federal, Brasil DocuSign, Inc. Tempo inteiroCompany OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now,...
-
Technical Project Manager
Há 7 dias
Brasília, Distrito Federal, Brasil WADIC Tempo inteiroWe are Hiring Technical Project ManagerWADIC is a well-reputed software development company located in Colorado. According to CIO review 2018, WADIC listed among the top 10 most promising Agile service providers. Our services include custom software solutions, mobile app development services, and web designing and development in the USA, Pakistan, India, and...
-
Account Manager
Há 7 dias
Brasília, Distrito Federal, Brasil Midiabizz Tempo inteiro: Estamos à procura de Account Manager para contas editoriais.Uma oportunidade incrível para se juntar ao time de uma plataforma de tecnologia de publicidade móvel em vídeo, líder na indústria que está no espaço de publicidade programática.Sua missão será: Operar relacionamentos com clientes com base em processos sólidos e organizados; Relatar...
