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Account Manager Bilíngue
3 meses atrás
Suas responsabilidades incluirão:
Comunicação Eficaz:
Fazer a ligação com equipes e clientes para manter uma comunicação clara e consistente
Reuniões com Clientes:
Liderar discussões sobre resultados, estratégias e tarefas, conduzindo reuniões em inglês para alinhar com as expectativas do cliente e objetivos da campanha
Sucesso do cliente:
Assumir o controle da satisfação do cliente, trabalhando proativamente para garantir que suas campanhas tenham sucesso além das expectativas
Suporte aos Media Buyers:
Fornecer suporte essencial aos compradores de mídia, garantindo que eles tenham todas as ferramentas e recursos necessários para o triunfo de nossos clientes.
:
Trabalhar na criação de um bom relacionamento com os clientes para aumentar seu portfólio conosco por meio de upsellsRetenção de clientes:
Uma das principais responsabilidades desta função é garantir a satisfação dos clientes para que continuem trabalhando conosco.
O candidato ideal deve ter:
Graduação em Marketing, Administração de Empresas ou áreas afins.
Conhecimento em serviços de marketing digital, incluindo SEO, PPC, mídia social e marketing de conteúdo.
Mais de 3 anos como Account Manager em agências demonstrando um histórico de satisfação do cliente e experiência de trabalho com pelo menos 10 contasHabilidade interpessoal e de construção de relacionamentos, capaz de promover fortes conexões com clientes e membros da equipe.
Proficiência em gerenciar e priorizar tarefas em um ambiente de ritmo acelerado, garantindo que todas as necessidades do cliente sejam atendidas em tempo hábil.
Habilidades de resolução de problemas e negociaçãoFluência em inglês, capaz de conduzir reuniões e discussões com clientes com facilidade.O Que Oferecemos:
Trabalhe de onde quiser:
Trabalho 100% remoto, para equilibrar sua vida profissional e pessoal
Desenvolvimento e Crescimento:
Oportunidades de aprendizado contínuo, incluindo aulas de inglês e planos de desenvolvimento personalizados
Recompensas e Reconhecimento:
Bônus mensal variável com base em resultados e férias remuneradas
Cultura de Inovação:
Um ambiente que valoriza ideias novas, trabalho em equipe e contribuições individuais para nossos objetivos comuns.
Junte-se a Nós:
Somos uma agência líder em marketing digital, especializada em soluções white-label inovadoras para uma variedade de clientes nos Estados Unidos.
Com experiência em mais de 70 nichos diferentes, nosso foco é na excelência, criatividade e entrega de resultados excepcionais. Valorizamos a individualidade e promovemos um ambiente onde a liberdade e a responsabilidade impulsionam o crescimento profissional. Junte-se à nossa equipe comprometida e ajude a criar campanhas publicitárias que façam a diferença