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Estagiário de Customer Experience
4 meses atrás
Estamos em busca de Estagiários que tenham
energia e disposição para atender nossos clientes e com muita
vontade de aprender sobre a área de
Customer assim como, seus indicadores e métricas.
Responsabilidades e atribuições Você terá como principais atividades**:
- Dar apoio nos processos da área de Customer Experience auxiliando todo o time de CX;
- Apoiar nos processos de atendimento aos nossos clientes auxiliandoos em suas solicitações;
- Ser apoio ao coordenador da área nos processos de qualidade, monitorias do time;
- Apoiar nas revisões das FAQS e Macros da área de CX
Requisitos e qualificações É necessário que você esteja**:
- Cursando o ensino superior em Administração, Gestão Financeira, Comunicação e afins, com formação no mínimo em dezembro de 2025 ou julho de 2026;
- Estudar no período noturno, pois seu estágio será no horário comercial;
- Conhecimento nas ferramentas do Google Workspace, principalmente e Excel e Power Point.
Seria muito legal se você tivesse:
- Conhecimento nas ferramentas Zendesk e SenseData;
- Atuado em projetos extracurriculares;
- Atuado com atendimento ao cliente.
Informações adicionais FAÇA PARTE DO NOSSO TIME**Aqui você vai se sentir em casa, podendo
ser você mesmo Temos um ambiente preparado para você jogar
Play Station **com seus colegas, fazer uma leitura ou bater papo nos momentos livres.
Nos preocupamos com seu bem-estar e praticidade no dia a dia Por isso, você terá o
VR
flexível no cartão Flash, para nutrir sua saúde** e energias, dando o apoio que você merece
Pensando no seu desenvolvimento temos um
Programa Interno de Treinamentos e
Parcerias com Instituições de Ensino para que você nunca fique desatualizado ;)
#partiuestudar
Aqui um cuida do outro e nossos finters contam com
Gympass para cuidar do corpo e da mente e
Dayoff no dia do seu aniversário para descansar, ficar relax ou até mesmo se aventurar.
Auxílio Home Office e o
Vale Transporte
para os dias que trabalhar de forma presencial, mas o melhor de vir aqui é poder encontrar seus colegas, trocar experiências, aprender e até curtir um Happy Hour** tomando uma brejinha pós trabalho por que ninguém é de ferro não é mesmo?
Nós existimos para apoiar empreendedores na jornada da gestão financeira através de
pessoas,
produtos,
tecnologia e
educação.
Fomos desenvolvidos
POR e
PARA o varejista, sendo uma plataforma dedicada a unir todos os processos de gestão financeira, proporcionando uma experiência integrada em uma única ferramenta.
Fomos reconhecidos por dois anos consecutivos como uma das
100 Startups To Watch e certificados pela
GPTW, como
melhor empresa para se trabalhar, **isso reforça nosso incrível clima e cultura vivenciados nos nosso dia a dia, que torna nosso ambiente de trabalho especial e enriquecedor.
autonomia
e responsabilidade
são valorizadas, onde a confiança
e
colaboração **são pilares essenciais,
e se deseja explorar oportunidades de **autoconhecimento
e
desenvolvimento** somos a empresa ideal para você fazer parte e construir uma jornada de aprendizado e transformação
Venha com a gente nesta jornada Estamos ansiosos para ter você como parte do nosso time
**#SEJAUMFINTER
