Solution Consultant
Há 4 dias
About Our Client
A fast-growing LatAm AI scale-up whose human-like voice & chatbots turn customer service into new revenue for banks and Fortune 500 brands.
Responsibilities
- Own the full client lifecycle: discovery → PoC → pilot → go-live → expansion.
- Translate business pain into clear R&D specs and keep delivery on schedule.
- Run presales workshops, craft RFx responses, and deliver ROI-driven C-suite pitches.
- Drive adoption post-launch, prove value with KPI dashboards, secure renewals & upsells.
Requirements
- 3+ yrs in Customer Success / Presales / Solution Delivery for Conversational or Generative AI.
- Track record winning RFx, pitching executives, and shipping end-to-end PoCs.
- Fluent English & Portuguese (Spanish a plus).
- Live deployments on AWS, Azure, Huawei, or on-prem.
- Manage project delivery timelines, customer expectations
- Nice: BFSI/FMCG vertical exp.; AI security & compliance know-how.
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