User Experience Analysis

Há 5 dias


São Paulo, Estado de São Paulo, Brasil Cardmates Brasil Tempo inteiro


User Experience Analyst (Cassinos e Apostas Esportivas)


Estamos em busca de um User Experience Analyst especializado em cassinos online e casas de apostas para avaliar a jornada completa do usuário dentro das nossas plataformas parceiras.



Responsabilidades


  • Analisar a navegação do usuário em apostas esportivas, cassino, jogos ao vivo e promoções.
  • Identificar pontos de fricção nos fluxos de registro, login, depósito e saque.
  • Avaliar usabilidade e performance em dispositivos móveis.
  • Realizar testes em slots, jogos crash e mesa ao vivo, identificando problemas de interface.
  • Comparar a experiência com concorrentes do setor (Betano, Bet365, KTO, etc.).
  • Produzir relatórios claros com insights e sugestões de melhoria.



Requisitos


  • Experiência prévia em UX ou análise de produtos digitais.
  • Conhecimento do mercado iGaming é um diferencial forte.
  • Capacidade de mapear comportamento do usuário e identificar gargalos.
  • Comunicação clara e habilidade de transformar dados em insights acionáveis.
  • Atenção extrema aos detalhes.



Formato


  • PJ
  • Híbrido (São Paulo)


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