Assistente de Customer Support
Há 5 horas
Assistente de Customer Support Vaga Efetiva Salário:2. 500,00 Horário:Seg à Sex (09:00 às 18:00) Benefícios:VT, VR (R$35,00 o dia), Plano de Saúde e Plano Odontológico (Sem Cooparticipação)-SulAmérica Local de Trabalho:Leblon, RJ Descrição:Iteração com clientes, prestando suporte seja por telefone (Ligações e WhatsApp) Reuniões Online (Chamada de vídeo) e por e-mail. Utilização de plataformas internas para realização de cadastros e pesquisa de informações pertinentes ao produto que irá trabalhar. Prestar suporte para clientes para utilização de softwares além de realizar configurações (Onboarding) e trabalhar na resolução de problemas junto ao cliente. Geração de relatórios e/ou extração de informações do sistema para realização de relatórios. Acompanhamento de chamado dos clientes. Documentação das informações. Suporte técnico interno (Conhecimentos de Hardware) e Software (Instalação e Configuração) Conhecimento em plataforma de gestão Microsoft (Microsoft 365-Microsoft Admin Center) Requisitos:Experiência na função Superior Completo ou Cursando em TI Inglês Intermediário Informoções Adicionais:Empatia, Comunicação, Resolução de problemas, Proatividade, Orientação para resultados, Domínio de dados e análise, Negociação e gestão de conflitos, Autonomia e autogerenciamento, Adaptabilidade, Trabalho em equipe, conhecimentos/utilização do Microsoft Excel. Interessados favor encaminhar o currículo Para:vagaselloselecaogmail. com Assunto:Assistente de Suporte ao Cliente (TI).
Formação Acadêmica:
Não informado
Salário:
A combinar
Cargo:
Assistente administrativo
Empresa:
Ello Seleção de Pessoal Ltda
Consultoria em recursos humanos.
Ramo:
Recursos Humanos/ Recrutamento e seleção
(CK)
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