Product Manager

2 meses atrás

São Paulo Brazil, BR Clever Devices Tempo inteiro

As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, and are looking for a Product Manager to join our team.

The Product Manager is responsible for all aspects of all assigned products within Clever Devices’ portfolio. This position is the business leader of these products and serves as the subject matter expert for all customers internal and external. The Product Manager organizes input from all stakeholder groups, both internal and external, and tempers that input with market knowledge/research to forge a vision and comprehensive strategy to differentiate Clever Devices’ offerings and dominate the market.

Responsibilities

  • Obtains and maintains mastery of the market, our customers, technology, our competitors, and the business relationship between them
  • Define roadmap for initial delivery and to drive ongoing roadmap developments and define suggestions for growth
  • Functioning as the Product Owner and leading all aforementioned development teams
  • Partner with engineering to drive technical projects and provide leadership in an Agile development process, setting scope, prioritizing features & stories, managing daily progress, and defining acceptance criteria
  • Regular visits to customer sites to ensure the product is meeting and exceeding expectations as well as obtaining development requests for new functionality as revenue
  • Support sales by providing training and sales tools
  • When requested support orals demonstrations to support closing business
  • Investigates product issues at customer sites as part of the customer support escalation path
  • Support the development of marketing copy and reviews all product content
  • Support Proposals by maintaining the proposal library (for assigned products), reviewing compliance matrixes, proposing strategy, and working with engineering to provide NRE sizing for development items
  • Communicate with and supports all operational aspects of the business, including IT Deployment, Proposals, Finance (Pricing), Systems Engineering, Project Management, Training, Sales, and Customer Service.
  • Any activity within the bounds of the Clever Devices Corporate Business Ethics and Policies that serves to further the continued successful growth and development of Clever Devices

Goals

  • To earn the trust and respect of all internal stakeholders at Clever Devices
  • To earn the trust and respect of the strategic customer base for assigned products and clients.
  • To absorb and obtain mastery of the Public Transit Industry with a focus transit Maintenance and Operations
  • Update all the proposal library content
  • Transition and manage all third-party partner relationships
  • Deliver software to obtain payment milestones on time or early when possible
  • To continue and see to fruition the vision for assigned products as well as continuing to build upon that vision
  • To make direct contributions to support business development and to close business

Qualifications

  • Bachelors degree in Electrical Engineering, Computer Engineering, Computer Science or equivalent; Master degree a plus.
  • 4+ years experience in an engineering or product management capacity
  • Experience or involvement in the launch and maintenance of a technical product preferred
  • Excellent oral, written and presentation skills
  • Strong sense of urgency
  • Excellent organizational skills
  • Excellent customer service skills
  • Strong time management skills and ability to meet deadlines Strong Computer skills including MS Office, Excel, PowerPoint, Outlook and ability to learn new software programs
  • Working knowledge of both networking and application related protocol and technologies
  • Basic SQL skills and understanding of analytics
  • Experience with SaaS solutions, an asset
  • Experience in multi-tenancy solutions, an asset
  • Experience with NoSQL technology, an asset
  • A high level of achievement and a motivation to succeed
  • Ability to innovate and work independently
  • Ability to travel on short notice to customer facilities at least 30% travel

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