Customer Implementation Specialist

4 semanas atrás

Brazil Quartile Tempo inteiro

This a long-term PJ contract position based out of Brazil.


OVERVIEW:


We’re looking for a Customer Implementation Support Specialist to join our growing Customer Strategy department. As a Customer Implementation Specialist, you will have the opportunity to directly engage with new customers through regular communication points to drive their onboarding process.


REQUIREMENTS:


  • 2+ years' experience in a Customer Service environment, technical support role, and/or process-driven role
  • Comfortable with Microsoft Excel (basic formulas, pivot tables, VLOOKUP's)
  • Strong attention to detail
  • Ability to successfully prioritize and manage multiple projects at once of varying technical degrees
  • Experience in onboarding Ecommerce platforms such as Google and Amazon, knowledge of Google AdWords and Google Merchant Center is a plus
  • General Salesforce or Jira experience is a plus
  • *English proficiency required* — must be able to speak and write in the language fluently


...If you reached this point, we hope you're feeling excited about the job description. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Quartile's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes


WHO YOU ARE:


The ideal candidate is looking to begin their career in Product Management within the Digital Marketing industry.


  • You are:
  • Eager to adapt and contribute to changes that improve the onboarding process
  • Detail-oriented with a results-focused mindset
  • A strong communicator, both written and verbal
  • Analytical by nature - much of what we do revolves around data


WHAT YOU’LL DO:


As a Customer Implementation Support on our Implementation team, you will:

  • Navigate new customers through the onboarding process, including customer communication and management of key tasks of technical integration
  • Organize and document key customer goals and strategies throughout the onboarding process
  • Participate in initial customer calls, taking notes and ensuring that all pertinent information is shared across the sales, onboarding, and client services teams
  • Tackle onboarding challenges and offer/develop creative methods (both technically and non-technically) of overcoming customer frustrations and hurdles


BENEFITS:


  • Flexible Schedule
  • Fully remote work
  • The opportunity to join an international team


WHO WE ARE:


Quartile’s A.I.-powered Advertising Optimization Platform helps sellers and brand owners maximize their potential on Amazon and other marketplaces, Google, and social media.

Quartile uses proprietary A.I. technology to optimize profitability with a hybrid SaaS interface and a consultative level of services. Thousands of sellers worldwide trust Quartile’s full-funnel optimization approach to unlock the full potential of their selling and advertising on leading e-commerce platforms. Our team of performance marketing pros collaborates with our customers to ensure our approach and technology remain aligned to their businesses and goals.

Quartile is proud to be an equal opportunity employer with employees stemming from a wide range of backgrounds and experiences. As a business, we value the enrichment that diversity brings to our organization and are committed to a culture that creates a sense of inclusion and belonging. We welcome new perspectives and affirm that all employment decisions are made without regard to race, color, ancestry, religion, national origin, age, familial or marital status, sex, sexual orientation, pregnancy, gender identity or expression, disability, genetic information, veteran status, or any other classification protected by federal, state, or local law.

  • Customer Implementation Specialist

    4 semanas atrás

    Brazil, BR Quartile Tempo inteiro

    This a long-term PJ contract position based out of Brazil. OVERVIEW: We’re looking for a Customer Implementation Support Specialist to join our growing Customer Strategy department. As a Customer Implementation Specialist, you will have the opportunity to directly engage with new customers through regular communication points to drive their onboarding...

  • Customer Implementation Specialist

    4 semanas atrás

    Brazil Quartile Tempo inteiro

    This a long-term PJ contract position based out of Brazil. OVERVIEW: We’re looking for a Customer Implementation Support Specialist to join our growing Customer Strategy department. As a Customer Implementation Specialist, you will have the opportunity to directly engage with new customers through regular communication points to drive their onboarding...

  • Customer Implementation Specialist

    2 semanas atrás

    Brazil Quartile Tempo inteiro

    This a long-term PJ contract position based out of Brazil. OVERVIEW: We’re looking for a Customer Implementation Support Specialist to join our growing Customer Strategy department. As a Customer Implementation Specialist, you will have the opportunity to directly engage with new customers through regular communication points to drive their onboarding...

  • Customer Implementation Specialist

    2 semanas atrás

    Brazil, BR Quartile Tempo inteiro

    This a long-term PJ contract position based out of Brazil. OVERVIEW: We’re looking for a Customer Implementation Support Specialist to join our growing Customer Strategy department. As a Customer Implementation Specialist, you will have the opportunity to directly engage with new customers through regular communication points to drive their onboarding...

  • Implementation Specialist

    Há 2 dias

    São Paulo, Brazil, BR 73 Strings Tempo inteiro

    Job Profile: Implementation Specialist Job Location: Brazil Preferred Years of Experience: 2 - 6 years // About The Role We are seeking an enthusiastic and energetic associate to join our team of talented financial advisory, valuation professionals, and engineers. As an Implementation Specialist at 73 Strings, you will play a crucial role in the portfolio...

  • Implementation Specialist

    Há 4 dias

    São Paulo, Brazil, BR 73 Strings Tempo inteiro

    Job Profile: Implementation SpecialistJob Location: BrazilPreferred Years of Experience: 2 - 6 years// About The RoleWe are seeking an enthusiastic and energetic associate to join our team of talented financial advisory, valuation professionals, and engineers. As an Implementation Specialist at 73 Strings, you will play a crucial role in the portfolio...

  • Customer Finance Specialist

    4 semanas atrás

    Brazil, BR Mosyle Tempo inteiro

    If you like Apple devices and technology, come join Mosyle, a global leader in Apple Endpoint Management & Security, to empower companies and schools all around the world to revolutionize their organizations to use Apple devices at Work and Education.The Customer Finance Specialist role is a remote position that offers a great entry door to the American and...

  • Customer Finance Specialist

    4 semanas atrás

    Brazil Mosyle Tempo inteiro

    If you like Apple devices and technology, come join Mosyle, a global leader in Apple Endpoint Management & Security, to empower companies and schools all around the world to revolutionize their organizations to use Apple devices at Work and Education.The Customer Finance Specialist role is a remote position that offers a great entry door to the American...

  • Customer Experience Technical Specialist

    4 semanas atrás

    São Paulo, Brazil, BR JATO Dynamics Tempo inteiro

    JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data.We are passionate about our customers and their experiences with JATO....

  • Customer Experience Technical Specialist

    2 semanas atrás

    São Paulo, Brazil, BR JATO Dynamics Tempo inteiro

    JATO Dynamics is a global company and the leading provider of automotive market intelligence. We deliver the world's most complete, accurate and up-to-date databases of vehicle prices and specifications, and industry news including incentives information, sales and registrations data.We are passionate about our customers and their experiences with JATO....

  • Customer Success Specialist

    2 semanas atrás

    São Paulo, Brazil, BR Cropin Tempo inteiro

    Location: Brazil Job Summary The Senior Specialist will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from CropIn's suite of products. you will be responsible for working directly with customers to drive customer satisfaction and to ensure that they are successful and...

  • Customer Support

    4 semanas atrás

    Brazil NextPax Tempo inteiro

    NextPax is a rapidly growing Travel Tech company and we are seeking highly motivated and results-driven individuals to join our Customer Support & Onboarding team in the LATAM area.You love to provide service to our partners!The Customer Support & Onboarding Specialist is an integrated part of our commercial team and with the main objective to provide our...

  • Sales Support Specialist \u Digital Solutions

    2 meses atrás

    Brazil ABB Tempo inteiro

    Sales Support Specialist – Digital Solutions Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Sales Support Specialist \u Digital Solutions

    2 semanas atrás

    Brazil ABB Tempo inteiro

    Sales Support Specialist – Digital Solutions Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • eCommerce CX Specialist

    2 meses atrás

    Brazil Apple Tempo inteiro

    The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world...

  • Customer Success Specialist

    2 meses atrás

    Brazil Hostinger Tempo inteiro

    Do you dream of launching your career in IT, but need some experience to get started? Do you believe that communication is your strong suit? Do you think that customers deserve more than just support? Are you willing to go above and beyond to help them succeed? We've got a match! We are looking for a Junior Customer Success Specialist to join our Customer...

  • Customer Success Specialist

    2 semanas atrás

    Brazil Hostinger Tempo inteiro

    Do you dream of launching your career in IT, but need some experience to get started? Do you believe that communication is your strong suit? Do you think that customers deserve more than just support? Are you willing to go above and beyond to help them succeed? We've got a match! We are looking for a Junior Customer Success Specialist to join our Customer...

  • Digital Sales Specialist

    2 semanas atrás

    Brazil ABB Tempo inteiro

    Digital Sales Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Digital Sales Specialist

    2 meses atrás

    Brazil ABB Tempo inteiro

    Digital Sales Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...

  • Digital Sales Specialist

    2 semanas atrás

    Brazil ABB Tempo inteiro

    Digital Sales Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking...