Customer Service
3 semanas atrás
📋Vaga: Customer Service - (Inglês avançado ou fluente)Estamos em busca de um(a) Customer Service para atuar em um ambiente dinâmico, inovador e 100% remotoVocê será o ponto de contato central entre a empresa e os times externos (call center e parceiros de IA 🤖), garantindo qualidade nas respostas, melhoria contínua da experiência do cliente e eficiência nos processos de atendimento.🎯 Principais Responsabilidades:- Monitorar atendimentos via e-mail (tickets, respostas automáticas e manuais);- Identificar falhas nos processos de IA de atendimento e propor melhorias;- Realizar reuniões semanais com os times internos e externos;- Analisar métricas de performance (refund, tempo de resposta, satisfação do cliente, etc.);- Ajustar e revisar templates de e-mails e comunicações;- Mapear oportunidades de automação e otimização dos fluxos;- Garantir que a experiência do cliente seja encantadora em todos os pontos de contato.💼 Requisitos:- Experiência prévia em atendimento ao cliente / suporte;- Inglês avançado (leitura e escrita);- Boa capacidade analítica e visão estratégica;- Familiaridade com ferramentas de suporte (Helpdesk / CRM);- Perfil proativo, organizado e orientado a resultados;- Diferencial: experiência com IA aplicada ao atendimento.💰 Remuneração e Crescimento:- 💵 Salário fixo + bonificação por desempenho;- 🚀 Possibilidade de escala salarial conforme resultados sustentáveis e performance.🏠 Modelo de Trabalho:- 📍 Regime PJ;- 💻 100% remoto.
-
Customer Service
3 semanas atrás
Brazil Wiser Corp Tempo inteiroVaga: Customer Service - (Inglês avançado ou fluente) Estamos em busca de um(a) Customer Service para atuar em um ambiente dinâmico, inovador e 100% remoto! Você será o ponto de contato central entre a empresa e os times externos (call center e parceiros de IA
-
Customer Service
3 semanas atrás
Brazil Wiser Corp Tempo inteiroVaga: Customer Service - (Inglês avançado ou fluente) Estamos em busca de um(a) Customer Service para atuar em um ambiente dinâmico, inovador e 100% remoto! Você será o ponto de contato central entre a empresa e os times externos (call center e parceiros de IA ), garantindo qualidade nas respostas, melhoria contínua da experiência do cliente e...
-
Customer service leader
1 dia atrás
brazil LESTARS MANAGEMENT CONSULTANCY Tempo inteiroCompany Introduction We are a leading online gaming platform legally registered in Brazil with a valid gambling operation license, dedicated to providing users with a safe, fair, and transparent entertainment experience. We highly value customer service quality and regulatory compliance. We are now looking for responsible, communicative professionals to join...
-
Customer Success Manager
1 dia atrás
Brazil Magentrix ✨Partner Management & Customer Management✨ Tempo inteiroAbout MagentrixMagentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes.Role OverviewWe’re hiring a...
-
Customer Success Manager
Há 2 dias
Brazil Magentrix ✨Partner Management & Customer Management✨ Tempo inteiroAbout Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We’re hiring a...
-
Virtual Assistant – Sales
Há 2 dias
Brazil Morgan's Cleaning Tempo inteiroMorgan's Cleaning — a fast-growing residential and commercial cleaning company — is looking for a results-driven, organized, and people-focused Virtual Assistant to join our expanding team. We're seeking someone with experience in sales, customer service, and administration who can design and execute effective sales strategies, close deals, and build...
-
Contact Center Executive
3 semanas atrás
Brazil HBX Group Tempo inteiroAbout Us: HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour...
-
Contact Center Executive
3 semanas atrás
Brazil HBX Group Tempo inteiroAbout Us:HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour...
-
Customer Success Specialist
2 semanas atrás
Brazil TapGoods Tempo inteiroAbout Reventals Reventals, a business unit of TapGoods, is revolutionizing the event rental industry by modernizing how people plan and book rentals online. As the leading event rental marketplace, we connect renters with top-tier vendors across major U.S. markets, creating a seamless and efficient experience. Reventals is a full-scale event rental...
-
Customer Success Specialist
Há 2 dias
Brazil TapGoods Tempo inteiroCustomer Success Specialist – ReventalsAbout Reventals Reventals, part of the TapGoods family, is modernizing how people plan and book event rentals online. We're the leading event rental marketplace, connecting customers to top-tier vendors across major U.S. markets — making planning effortless, efficient, and fun. We're a passionate, fast-growing...
