Customer Experience and Account Executive
Há 3 dias
⚡About Cosign
Cosign is revolutionizing the rental industry with a market-leading rent guarantee product. Our mission is to expand access to housing for renters and increase occupancy for landlords. Backed by leading entrepreneurs and real estate investors, Cosign is built by experienced landlords who understand the needs of the rental market.
🏆Job Summary
We're seeking a highly motivated and client-focused Customer Experience and Account Executive to join our team. As the leader of our customer success team, you will build strong relationships with landlords and property managers, provide exceptional customer support, and drive engagement and conversions on behalf of our landlord partners.
✨Key Responsibilities
- Develop and maintain strong relationships with landlords and property managers who use Cosign's rent guarantee product
- Provide exceptional customer support through multiple channels
- Respond to customer inquiries and provide guidance on using Cosign's application and claims portal
- Proactively follow up with customers to increase engagement and conversions
- Collaborate with our CEO and Head of Strategy and Operations to develop and refine our customer onboarding and success processes and SOPs
- Identify and escalate customer concerns and feedback to improve our product and services
🏆About You
- Customer-centric: You have a strong passion for delivering exceptional customer experiences and building long-term relationships.
- Self-motivated: You thrive in fast-paced environments, can handle ambiguity, are comfortable with self-direction, and have a tremendous bias for action.
- Strong communicator: You possess excellent verbal and written communication skills, with the ability to articulate complex concepts simply.
📈Requirements
- Bachelor's degree or relevant equivalent
- 2+ years of client-facing experience in a professional virtual environment
- Detail-oriented with excellent organizational and time management skills
- Reliable internet connectivity and a professional virtual work environment
- Fluency in English
🚀Nice to Have
- 3+ years of experience in customer success, account management, or a related field
- Previous startup experience
- Knowledge of the real estate or property management industry (preferred not required)
🙏Why Join Cosign?
- Be part of a innovative team: Collaborate with a creative, high-energy team that values hard work, rapid growth, and team culture.
- Professional growth opportunities: Pursue opportunities for professional growth within Cosign after demonstrating your ability to execute at a high level.
- Autonomy and flexibility: Work in a high-trust environment with autonomy to complete your work and take on additional responsibilities that interest you.
- Direct access to founding team: Work closely with Cosign's founding team, including our CEO, CTO, and Head of Strategy and Operations.
Keywords
multifamily, multi-family, student housing, residential housing, apartments, real estate, proptech, property technology, startups, technology, real estate technology
-
Junior Account Executive
3 semanas atrás
Brazil Blueground Tempo inteiroWe are currently looking for a Junior Account Executive As a member of our Blueground for Business team, you will develop and grow corporate accounts by managing 3rd party platforms and submit bids to companies that would benefit from Blueground's services. You'll work in an exciting and collaborative environment, surrounded by talented and motivated...
-
Junior Account Executive
3 semanas atrás
Brazil Blueground Tempo inteiroWe are currently looking for a Junior Account Executive As a member of our Blueground for Business team, you will develop and grow corporate accounts by managing 3rd party platforms and submit bids to companies that would benefit from Blueground's services. You'll work in an exciting and collaborative environment, surrounded by talented and...
-
Junior Account Executive
2 semanas atrás
Brazil, BR Blueground Tempo inteiroWe are currently looking for a Junior Account Executive As a member of our Blueground for Business team, you will develop and grow corporate accounts by managing 3rd party platforms and submit bids to companies that would benefit from Blueground's services. You'll work in an exciting and collaborative environment, surrounded by talented and motivated...
-
Customer Experience Manager
Há 1 mês
Brazil NoPing Tempo inteiroNoPing is a leading platform in connection optimization for gamers, with over 2,000 servers around the globe, offering latency improvement and FPS boost in more than 2,000 games. Our mission is to ensure players have the best gaming experience, without lag, providing a smooth and competitive gameplay experience.We are seeking a Customer Experience Manager to...
-
Customer Experience Manager
Há 1 mês
Brazil NoPing Tempo inteiroNoPing is a leading platform in connection optimization for gamers, with over 2,000 servers around the globe, offering latency improvement and FPS boost in more than 2,000 games. Our mission is to ensure players have the best gaming experience, without lag, providing a smooth and competitive gameplay experience. We are seeking a Customer Experience Manager ...
-
Customer Success Manager
4 semanas atrás
Brazil, BR Virtustant Tempo inteiroJob Title: Customer Success ManagerPosition Description:We are seeking an enthusiastic and proactive Customer Success Manager (CSM) to join our team. In this role, you will serve as the primary liaison for revenue-generating accounts, helping customers unlock the full value of our products and services. You will play a vital role in building customer...
-
Customer Success Manager
4 semanas atrás
Brazil Virtustant Tempo inteiroJob Title: Customer Success ManagerPosition Description:We are seeking an enthusiastic and proactive Customer Success Manager (CSM) to join our team. In this role, you will serve as the primary liaison for revenue-generating accounts, helping customers unlock the full value of our products and services. You will play a vital role in building customer...
-
Accounts Receivable Specialist
2 semanas atrás
Brazil, BR Cornerstone Talent Solutions Tempo inteiroAt Cornerstone Talent Solutions, we seek a detail-oriented and organized Accounts Receivable Specialist to join our client's finance team. The ideal candidate will be responsible for managing the organization's receivables, ensuring accurate and timely invoicing, payment processing, and account reconciliation. This role is essential in maintaining...
-
Accounts Receivable Specialist
2 semanas atrás
Brazil Cornerstone Talent Solutions Tempo inteiroAt Cornerstone Talent Solutions, we seek a detail-oriented and organized Accounts Receivable Specialist to join our client's finance team. The ideal candidate will be responsible for managing the organization's receivables, ensuring accurate and timely invoicing, payment processing, and account reconciliation. This role is essential in maintaining strong...
-
Enterprise Account Executive
2 semanas atrás
Brazil Tonic3 Tempo inteiroOverview: Are you a dynamic sales enthusiast with a knack for generating leads, building relationships, and an interest in crushing sales targets? Join our Business Development team as an Enterprise Account Executive and be at the forefront of exciting opportunities in the world of technology solutions. If you're passionate about sales and innovation,...
-
Enterprise Account Executive
2 semanas atrás
Brazil, BR Tonic3 Tempo inteiroOverview:Are you a dynamic sales enthusiast with a knack for generating leads, building relationships, and an interest in crushing sales targets? Join our Business Development team as an Enterprise Account Executive and be at the forefront of exciting opportunities in the world of technology solutions. If you're passionate about sales and innovation, we...
-
Enterprise Account Executive
2 semanas atrás
Brazil Tonic3 Tempo inteiroOverview:Are you a dynamic sales enthusiast with a knack for generating leads, building relationships, and an interest in crushing sales targets? Join our Business Development team as an Enterprise Account Executive and be at the forefront of exciting opportunities in the world of technology solutions. If you're passionate about sales and innovation, we want...
-
Sales Account Executive
Há 1 mês
Brazil KnowledgeCity Tempo inteiroAbout KnowledgeCityKnowledgeCity stands at the forefront of online training content provision and offers a robust LMS software platform for efficient employee training management. Since our inception in 2007, we've partnered with prominent corporations, municipalities, educational institutions, and libraries worldwide. Our extensive online training library...
-
Account Manager
2 semanas atrás
São Paulo, Brazil, BR Stevanato Group Tempo inteiroWe are looking for an Account Manager to join our team in Brazil. The chosen candidate will be responsible for achieving targets assigned, managing the selling process, interacting directly with internal peer functions as well as dealing directly with selected customers according to the commercial and distribution policies and guidelines.ActivitiesActs the...
-
Sales Account Executive
Há 1 mês
Brazil KnowledgeCity Tempo inteiroAbout KnowledgeCity KnowledgeCity stands at the forefront of online training content provision and offers a robust LMS software platform for efficient employee training management. Since our inception in 2007, we've partnered with prominent corporations, municipalities, educational institutions, and libraries worldwide. Our extensive online training...
-
Sales Account Executive
2 meses atrás
Brazil, BR KnowledgeCity Tempo inteiroAbout KnowledgeCityKnowledgeCity stands at the forefront of online training content provision and offers a robust LMS software platform for efficient employee training management. Since our inception in 2007, we've partnered with prominent corporations, municipalities, educational institutions, and libraries worldwide. Our extensive online training...
-
Brazil Dossier Perfumes Tempo inteiroDossier is on a mission to redefine the way people shop perfumes by providing clean, ethical, high-quality versions of iconic ︀︌︊︌︁︉︆︁︂︆︄︆︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎perfumes at fair prices.We are a relatively young company which has grown exponentially in the last few years.At the moment,...
-
Brazil, BR Dossier Perfumes Tempo inteiroDossier is on a mission to redefine the way people shop perfumes by providing clean, ethical, high-quality versions of iconic ︀︌︊︌︁︉︆︁︂︆︄︆︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎perfumes at fair prices.We are a relatively young company which has grown exponentially in the last few years.At the moment,...
-
Customer Experience Specialist with Portuguese
4 semanas atrás
Brazil Dossier Perfumes Tempo inteiroDossier is on a mission to redefine the way people shop perfumes by providing clean, ethical, high-quality versions of iconic ︀︌︊︌︁︉︆︁︂︆︄︆︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎perfumes at fair prices.We are a relatively young company which has grown exponentially in the last few years.At the moment,...
-
Customer Experience Specialist with Portuguese
4 semanas atrás
Brazil, BR Dossier Perfumes Tempo inteiroDossier is on a mission to redefine the way people shop perfumes by providing clean, ethical, high-quality versions of iconic ︀︌︊︌︁︉︆︁︂︆︄︆︁︁︎︌︈︂︇︍︈︆︅️︊︄︈︌︊︎︂︎perfumes at fair prices.We are a relatively young company which has grown exponentially in the last few years.At the moment,...