Support Analyst

3 semanas atrás


Brazil senhasegura Tempo inteiro

Company Description:

We are a leading company in the cybersecurity market. For over twenty years, we have been working to promote global prosperity through applied technology. We believe that cyber sovereignty is a fundamental right for all society. That's why we work every day.


In 2020, Gartner put us among the three best PAM technologies in the world and being considered Challengers at Gartner Quadrant Magic in 2021 and 2020. Our product is already present in over 50 countries, and our big challenge is to grow exponentially and globally in the coming years. For this, we have a team engaged to protect one of the more valuable activities today: the data. No wonder one of our main values is Ubuntu, which means "I am what I am for what we are together." After all, that's why we have been GPTW Since 2020


As Support Analyst, you will have the opportunity to be part of the transformation into a company in hypergrowth, besides being able to know other international cultures.


Want to be part of this transformation? So this position is for you


Activities:

  • Customer Call Handling;
  • Answering Calls to Resellers (doubt, transfer of knowledge);
  • Answering calls from internal areas (Commercial, Pre-sales, etc.);
  • Customer Incident Service;
  • Differentiated service to Prime Customers;
  • Call Screening.


Requirements:

  • Experience in technical customer service;
  • Experience with technology in general, especially with Infrastructure;
  • Knowledge of networks, Linux, Virtualization (VMware, VirtualBox, Hyper-v), Information Security;
  • Intermediate / Advanced English.


Differential:

  • Knowledge of PAM and IAM;
  • Spanish language.


Time:

  • Daily 8-hour scale to be defined between 6:00 am and 22:00 pm.


Benefits:

  • Hiring Model: “CLT”
  • Health Plan (No co-participation) - Sulamérica;
  • Meal vouchers (R$ 990,00/month) - CAJU;
  • Home office allowance (R$100.00/month);
  • Wellhub;
  • Birthday Day Off;
  • English classes;
  • Access to ALURA (technical and personal/professional development courses)
  • Equipment needed to carry out the activities.
  • Fully remote position.


  • Desktop Support Analyst

    4 semanas atrás


    SaoJsedosCampos, Sao Paulo, Brazil Cognizant Tempo inteiro

    Desktop Support Analyst - SJC/SP Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday...

  • Support Analyst

    3 semanas atrás


    Brazil, BR senhasegura Tempo inteiro

    Company Description:We are a leading company in the cybersecurity market. For over twenty years, we have been working to promote global prosperity through applied technology. We believe that cyber sovereignty is a fundamental right for all society. That's why we work every day.In 2020, Gartner put us among the three best PAM technologies in the world and...

  • Support Analyst

    3 semanas atrás


    Brazil senhasegura Tempo inteiro

    Company Description: We are a leading company in the cybersecurity market. For over twenty years, we have been working to promote global prosperity through applied technology. We believe that cyber sovereignty is a fundamental right for all society. That's why we work every day. In 2020, Gartner put us among the three best PAM technologies in the world...

  • Desktop Support Analyst

    2 semanas atrás


    Sao Paulo, SP - Rua Jaceru, Sao Paulo, Brazil Cognizant Tempo inteiro

    Desktop Support Analyst - SP Apply your talent and skills to help leading companies improve everyday life. Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life....

  • Application Support Analyst

    4 semanas atrás


    Sao Paulo, SP - Rua Jaceru, Sao Paulo, Brazil Cognizant Tempo inteiro

    Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at: www.cognizant.com. Application Support Analyst What you’ll do As an Application...


  • Sao Paulo, SP - Rua Jaceru, Sao Paulo, Brazil Cognizant Tempo inteiro

    Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at: www.cognizant.com. Mid-level Systems Support Analyst (UNIX|SQL) What you’ll do As a...


  • Sao Paulo, Brazil, Sao Paulo, Brazil Cognizant Tempo inteiro

    Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities...


  • Sao Paulo, Brazil Cognizant Tempo inteiro

    Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities...


  • Sao Paulo, Brazil Cognizant Tempo inteiro

    Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities...

  • Support Analyst

    4 semanas atrás


    Brazil OSF Digital Tempo inteiro

    Join our team at OSF Digital, where innovation meets excellence in the realm of digital transformation. As the largest global Salesforce Partner, we're on the lookout for talented individuals who resonate with our core values of integrity, client-centricity, and collaboration. At OSF, we harness AI to create smarter, more efficient solutions that propel...

  • Support Analyst

    3 semanas atrás


    Brazil, BR OSF Digital Tempo inteiro

    Join our team at OSF Digital, where innovation meets excellence in the realm of digital transformation. As the largest global Salesforce Partner, we're on the lookout for talented individuals who resonate with our core values of integrity, client-centricity, and collaboration. At OSF, we harness AI to create smarter, more efficient solutions that propel...

  • Business Analyst

    Há 7 dias


    São Paulo, Brazil, BR SmartEnergy.com Tempo inteiro

    Business AnalystCompany Overview We are a privately held renewable energy retailer headquartered in New York, New York. We currently have over 200,000 customers across the United States. We're leveraging innovative data modeling online and offline to build a new direct-to-consumer energy sales paradigm. We apply technology and people’s expertise to...

  • SAP Analyst

    2 meses atrás


    Santa Catarina, Brazil, BR DSR Global Tempo inteiro

    We are currently supporting our global end-client in their search for a SAP WM MM Analyst for SAP ECC 6 roll-out in Brazil.Location: Hybrid – remote with travel onsite to State of Santa Catarina, BrazilDuration: 12 months +Start date: ASAPLanguages: English speaking, Spanish highly beneficialRequired skills:Direct Procurement and import processesLogistics...

  • Business Analyst

    3 semanas atrás


    Brazil Cube Hub Inc. Tempo inteiro

    Remote work in Brazil - may be asked to travel to a K-C site in Brazil, but not required.Work day hours are 7am-5pm M-FLanguages: Fluent in English and PortugueseExperience with BY WMS Saas version 2023Blue Yonder WMS Business AnalystThe Blue Yonder WMS Business Analyst will support the lead Business Analyst in various tasks including training,...

  • IT Tech Analyst

    Há 1 mês


    São Paulo, Brazil, BR Wipro Tempo inteiro

    We are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six continents. We are technological partners of the largest companies in the world. We proudly serve more than 1500 customers...


  • Brazil BioCatch Tempo inteiro

    BioCatch is the leader in Behavioral Biometrics, a technology that leverages machine learning to analyze an online user’s physical and cognitive digital behavior to protect individuals online. BioCatch’s mission is to unlock the power of behavior and deliver actionable insights to create a digital world where identity, trust, and ease coexist. Today,...

  • Rewards Sr Analyst

    3 semanas atrás


    São Paulo, Brazil, BR Unisys Tempo inteiro

    ResponsibilitiesThe C&B Sr Analyst will support the management of multiple aspects of the company's Total Rewards programs for Unisys in Latin American countries.C&B Sr Analyst will support the end-to-end planning and execution of compensation budgets and programs for Unisys LAC.This role will include responsibilities to support and oversee the...

  • Senior Data Analyst

    2 semanas atrás


    Brazil, BR NoPing Tempo inteiro

    About NoPingNoPing is a leading platform in connection optimization for gamers, with over 2,000 servers worldwide. We improve latency and FPS in thousands of games, ensuring that players enjoy a smooth and competitive gaming experience without lag. Our mission is to provide gamers with the best possible online performance.What We Are Looking ForWe are...

  • Senior Data Analyst

    2 semanas atrás


    Brazil NoPing Tempo inteiro

    About NoPingNoPing is a leading platform in connection optimization for gamers, with over 2,000 servers worldwide. We improve latency and FPS in thousands of games, ensuring that players enjoy a smooth and competitive gaming experience without lag. Our mission is to provide gamers with the best possible online performance.What We Are Looking ForWe are...

  • Senior Data Analyst

    Há 9 horas


    Brazil Noping Tunnel Tempo inteiro

    About NoPing NoPing is a leading platform in connection optimization for gamers, with over 2,000 servers worldwide. We improve latency and FPS in thousands of games, ensuring that players enjoy a smooth and competitive gaming experience without lag. Our mission is to provide gamers with the best possible online performance. What We Are Looking For We are...