Product Operations Intern

Há 4 dias


Brazil Answer.AI Tempo inteiro

Answer.Al is used by over 6 million high school and college students, Answer.AI provides 24/7 personalized support including college planning, financial aid advice, tutoring, and AP test prep – all with the aim of driving student success faster and with less financial burden.


Product Operations Intern

We are looking for a Product Operations Intern to join our team at Answer.ai. This is a three-month internship with the opportunity to transition to a permanent role based on performance.


Key Responsibilities:

  • Manage user operations for the Answer.ai product, focusing on a North American user base.
  • Provide customer service, respond to inquiries, and troubleshoot issues through online channels.
  • Engage with users to gather insights on their experience with Answer.ai, identifying expectations and potential improvements.
  • Work closely with the team to drive user engagement and enhance product satisfaction.


Requirements:

  • Fluent proficiency in English, Spanish, and Portuguese (all three languages are required).
  • Availability to work according to North American business hours.
  • Strong communication skills and a passion for customer service and product operations.
  • Ability to work fully remotely.
  • Enthusiasm for the Answer.ai product and a collaborative, team-oriented mindset.


If you’re excited to help shape Answer.ai’s user experience and meet the above qualifications, please submit your resume in English.


We look forward to hearing from you



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