Product Operations Intern
Há 4 dias
Answer.Al is used by over 6 million high school and college students, Answer.AI provides 24/7 personalized support including college planning, financial aid advice, tutoring, and AP test prep – all with the aim of driving student success faster and with less financial burden.
Product Operations Intern
We are looking for a Product Operations Intern to join our team at Answer.ai. This is a three-month internship with the opportunity to transition to a permanent role based on performance.
Key Responsibilities:
- Manage user operations for the Answer.ai product, focusing on a North American user base.
- Provide customer service, respond to inquiries, and troubleshoot issues through online channels.
- Engage with users to gather insights on their experience with Answer.ai, identifying expectations and potential improvements.
- Work closely with the team to drive user engagement and enhance product satisfaction.
Requirements:
- Fluent proficiency in English, Spanish, and Portuguese (all three languages are required).
- Availability to work according to North American business hours.
- Strong communication skills and a passion for customer service and product operations.
- Ability to work fully remotely.
- Enthusiasm for the Answer.ai product and a collaborative, team-oriented mindset.
If you’re excited to help shape Answer.ai’s user experience and meet the above qualifications, please submit your resume in English.
We look forward to hearing from you
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