Empregos atuais relacionados a Junior Field Services Analyst - São Paulo, São Paulo - Cognizant
-
Data Analyst Junior
1 semana atrás
São Paulo, São Paulo, Brasil Gi Group Holding Tempo inteiroJob Title: Junior Reporting AnalystWe are seeking a highly motivated and detail-oriented Junior Reporting Analyst to join our team at Gi Group Holding. As a Junior Reporting Analyst, you will be responsible for creating and maintaining reports, analyzing data, and providing insights to support business decisions.Key Responsibilities:Design and develop...
-
Customer Service Junior Analyst
2 semanas atrás
São Paulo, São Paulo, Brasil Greif Packaging Llc Tempo inteiroJob Summary: We are seeking a highly motivated and detail-oriented Junior Customer Service Analyst to join our team at Greif Packaging Llc. As a Junior Customer Service Analyst, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Price and Sales Order Management: Manage price and sales orders...
-
Data Analyst
3 semanas atrás
São Paulo, São Paulo, Brasil Tata Consultancy Services Tempo inteiroAbout the RoleWe are seeking a highly motivated and detail-oriented Data Analyst - Junior to join our team at Tata Consultancy Services. As a Data Analyst, you will play a crucial role in transforming, testing, visualizing, and documenting data to identify, analyze, and interpret trends or patterns in complex data sets.Key ResponsibilitiesDevelop and...
-
Junior Data Analyst
3 semanas atrás
São Paulo, São Paulo, Brasil Johnson & Johnson Tempo inteiroJob SummaryWe are seeking a highly motivated and detail-oriented Junior Data Analyst to join our team at Johnson & Johnson Medical Devices Companies. As a Junior Data Analyst, you will play a critical role in assisting in the collection, processing, and analysis of logistics data from various sources.Key ResponsibilitiesAssist in the collection, processing,...
-
Senior Benefits Administration Services Analyst
2 semanas atrás
São Paulo, São Paulo, Brasil Conduent Business Services Tempo inteiro{"Job Title": "Senior Benefits Administration Services Analyst", "Job Description": "Job SummaryConduent Business Services is seeking a highly skilled Senior Benefits Administration Services Analyst to join our team. As a key member of our organization, you will be responsible for delivering exceptional benefits administration services to our clients.Key...
-
Junior Research Analyst
Há 5 dias
São Paulo, São Paulo, Brasil MetrixLab Tempo inteiroYou are the ideal candidate for this Research Executive (Junior Research Analyst) role if you have marketing research experience, ideally on the supplier side. In this position you will work through the full project lifecycle, building client presentations, and working with sales and internal operations.
-
Junior Sales Engineer/Analyst
3 semanas atrás
São Bernardo do Campo, São Paulo, Brasil Applus+ IDIADA Tempo inteiroAbout the RoleWe are seeking a highly motivated and results-driven Junior Sales Engineer/Analyst to join our team at Applus+ IDIADA. As a Junior Sales Engineer/Analyst, you will play a key role in driving business growth and development for our clients in the automotive industry.Key ResponsibilitiesBusiness Development: Identify and pursue new business...
-
Benefits Administration Services Analyst I
2 semanas atrás
São Paulo, São Paulo, Brasil Conduent Business Services Tempo inteiro{"Job Title": "Benefits Administration Services Analyst I", "Job Description": "Job SummaryAt Conduent Business Services, we are seeking a highly skilled Benefits Administration Services Analyst I to join our team. As a key member of our organization, you will be responsible for delivering exceptional benefits administration services to our clients.Key...
-
Financial Analyst Junior
3 semanas atrás
São Paulo, São Paulo, Brasil 2000 Natura Cosméticos SA (Brazil) Tempo inteiroAre you passionate about working for a company that prioritizes sustainability and values diversity? Do you enjoy building relationships, developing teams, and creating positive experiences? If so, we may have the perfect opportunity for you.Natura, a leading beauty company, is seeking a talented individual to join our team as a Financial Analyst Junior. As...
-
Junior Financial Analyst
4 semanas atrás
São Paulo, São Paulo, Brasil SITA Switzerland Sarl Tempo inteiroPOSITION SUMMARYThe Junior Financial Analyst in Accounting Operations plays a crucial role in providing streamlined and effective accounting services for designated responsibilities, adhering to established Service Level Agreements. This position is accountable for maintaining the integrity of sub-ledgers within the assigned area, ensuring compliance with...
-
Business Development Analyst/Engineer Junior
3 semanas atrás
São Bernardo do Campo, São Paulo, Brasil Applus IDIADA Tempo inteiroJob SummaryWe are seeking a highly motivated and experienced Business Development Analyst/Engineer Junior to join our team at Applus IDIADA. As a Business Development Analyst/Engineer Junior, you will be responsible for driving business growth and development through strategic planning, market analysis, and customer engagement.Key ResponsibilitiesBusiness...
-
Business Development Analyst/Engineer Junior
3 semanas atrás
São Bernardo do Campo, São Paulo, Brasil Applus IDIADA Tempo inteiroJob SummaryWe are seeking a highly motivated and experienced Business Development Analyst/Engineer Junior to join our team at Applus IDIADA. As a Business Development Analyst/Engineer Junior, you will be responsible for driving business growth and development through strategic planning, market analysis, and customer engagement.Key ResponsibilitiesBusiness...
-
Analista de Lojas e Franquias Júnior
1 semana atrás
São Paulo, São Paulo, Brasil Track&Field Tempo inteiroMissão do CargoA missão do Analista de Lojas e Franquias Júnior é atuar como o elo vital entre a matriz e as operações das lojas próprias e franquias, garantindo a uniformidade, a conformidade com as regras e leis e a excelência na execução dos padrões.ResponsabilidadesApoiar auditorias regulares nas lojas para garantir que todos os procedimentos...
-
Junior Financial Analyst
4 semanas atrás
São Paulo, São Paulo, Brasil SITA Switzerland Sarl Tempo inteiroPOSITION SUMMARYThe Junior Financial Analyst in Accounting Operations plays a crucial role in providing efficient and effective accounting services within the designated area of responsibility, adhering to the established Service Level Agreement. This position is accountable for maintaining the integrity of sub-ledgers, ensuring compliance with departmental...
-
Junior Software Analyst
4 semanas atrás
São Paulo, São Paulo, Brasil Diebold Nixdorf Tempo inteiroAbout Diebold NixdorfAt Diebold Nixdorf, we are at the forefront of automating and digitizing commerce, impacting the lives of over 75 million individuals worldwide. Our mission is to enhance the way people engage with banking and shopping in an increasingly interconnected and consumer-focused environment.Role OverviewAs a Junior Software Analyst, you will...
-
Customer Service Junior Analyst
2 semanas atrás
São Paulo, São Paulo, Brasil Greif Tempo inteiroAt Greif, we offer a dynamic and supportive work environment where you can make a meaningful impact. As a Junior Customer Service Analyst, you will play a crucial role in driving business growth and excellence.Key Responsibilities:Manage price quotes and sales orders within our LN system.Track and monitor orders registered in the system, ensuring timely...
-
Customer Service Analyst
2 semanas atrás
São Paulo, São Paulo, Brasil Hyundai Motor Brasil Tempo inteiroAbout the RoleWe are seeking a highly skilled and motivated Customer Service Analyst to join our team at Hyundai Motor Brasil. As a key member of our customer support team, you will be responsible for analyzing customer demands, negotiating and resolving issues, and providing exceptional customer service.Key ResponsibilitiesAnalyze customer demands and...
-
Information Security Analyst
3 semanas atrás
São Paulo, São Paulo, Brasil Volkswagen Group Services South America Tempo inteiroAbout the RoleVolkswagen Group Services South America is seeking a highly skilled Cyber Security Analyst to join our team. As a Cyber Security Analyst, you will play a critical role in ensuring the security and integrity of our systems and data.Main ResponsibilitiesInvestigate security risks or other security incidents, documenting them and evaluating their...
-
Junior Quality Assurance Analyst
3 semanas atrás
São Paulo, São Paulo, Brasil Unisys Tempo inteiro**About Unisys**We are a global technology company that specializes in building high-performance, security-centric solutions to help organizations succeed. Our mission is to enhance people's lives through secure, reliable, and advanced technology.Our team is dedicated to driving client success while giving back to communities and making the world a safer and...
-
São Paulo, São Paulo, Brasil Conduent Business Services Tempo inteiroJob SummaryConduent Business Services is seeking a highly skilled Benefits Administration Services Analyst II to join our team. As a key member of our organization, you will be responsible for delivering exceptional services and solutions to our clients.Key ResponsibilitiesExecute established benefits processes and seek guidance from senior analysts as...
Junior Field Services Analyst
3 meses atrás
Junior Field Services Analyst
Apply your talent and skills to help leading companies improve everyday life.
Who We Are
Cognizant (Nasdaq-100: CTSH) engineers' modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we are improving everyday life. See how at:
What You'll Do
As a Junior Field Services Analyst, you will be responsible for participate in EUC Field Service transition activities, attend Customer agreed locations to collect all customer processes relating to current delivery of Services around EUC & Field Services, among other activities.
Key Responsibilities:
- Assist and be part of Knowledge gathering and documentation from External Customers and/or Incumbents.
- Analysis of Service provision and resourcing based on SLA's, Assets, Call Volumes, Site criticality and customer requirements.
- Due Diligence with customer prior to RFP & BAFO submissions.
- Create Process Document of current service for the customer and Partner.
- Work closely with our Third-Party Partner.
- Active management and coordination of workload in the region.
- Review of open and assigned tickets as directed by the tower lead.
- Assist delivery lead in reviewing and verifying vendor invoices of hardware assets.
Skills and experience required:
- Understanding of Desk side Support duties and process.
- Strong understanding of Break-Fix, Service Requests, IMAC, Incident, Problem, Configuration management and processes within ITIL.
- Strong understanding and skills in SLA, KPI Management.
- Should have knowledge on Service Desk operation and tools.
- Good knowledge of ticketing tools (preferably Service Now).
- Understand Service Desk Ticket concepts in Categorization, Priorities, Workflows for all different types of calls such as Break-Fix, IMAC, Service Request, Problem, Change Management etc.
- Should have knowledge on MS Office and Teams.
- Intermediate level knowledge of SCCM / Desktop Central, Intune, Printer Configuration, Imaging Machines, Triaging Break fix issues.
Technologies required:
- Good understanding of End User Computing IT infrastructure Devices to enable understanding of process and requirements - Desktops, Laptops, Printers, Handhelds, Smartphone etc.
- Good understanding of skills in Microsoft Windows & MAC desktop operating systems and business productivity applications ie Office. Again, this is to enable understanding of process and requirements when assessing and collecting process requirements and relaying them.
- Good mix of Transition (External customer), Delivery and project experience in EUC and FSO environment.
Desirable Skills:
- Minimum Bachelor's or tecnhnical degree.
- ITIL certification desirable.
- MS and other technical certifications advantageous.
- Experience in manufacturing/factory service delivery desirable.
- ITIL professional is a big plus.
Language: Effective communication in English mandatory, any local languages or one of European Language is favorable.
CV: Please, attach your CV in English.
Why Cognizant?
- A career in one of the largest and fastest growing IT services providers worldwide.
- Ongoing support and funding with training and development plans.
- A highly competitive benefits and salary package.
- Opportunity to work for leading global companies.
Cognizant values diversity in our talent pool, so we encourage professionals with disabilities, LGBTQIA+, people in refugee situations, women, racial groups, and professionals 50+ to apply for all our advertised openings.
