Customer success consultant
4 semanas atrás
A FIAP é uma faculdade de tecnologia, inovação e negócios que tem como propósito fazer a diferença no mundo e no mercado da educação.
Somos change makers, acreditamos muito no poder transformador da tecnologia.
E aí, let s rock the future?
Estamos em busca de um(a) Customer Success Consultant - Help Center que irá realizar atendimento aos diferentes públicos (pais de alunos e alunos da graduação, colégio e pós) por diferentes canais (whatsapp, telefone, e-mail e presencialmente) com foco na resolução do problema, trabalhando de forma empática. Realizar atividades de backoffice com a possibilidade de contato com outros departamentos da instituição (professores, coordenadores, financeiro, entre outros).
Para mandar bem você precisa:
Facilidade de relacionamento interpessoal; Assertividade; Boa comunicação verbal e escrita; Comprometimento.
Nós podemos te oferecer:
Salário + Beneficios: Vale Transporte, Assistência Médica Notredame, Assistência Odontológica Amil, Vale Refeição, Vale Alimentação ou Cesta básica, Bolsas de Estudos, Nano Courses; Cursos da Alura; Totalpass, Day Off no mês do aniversário, OpenEnglish.
Jornada: de segunda á sexta das 12h00 às 21h48 - (100% presencial)
Local: FIAP LINS - Avenida Lins de Vasconcelos, 1.264 - Cambuci/SP
Venha fazer parte do nosso time
Let s Rock the Future.
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